Lead Salesforce Health Cloud BA for Life Sciences

Zs Associates; Buenos Aires; Híbrido; ARS 1.800.000 - 3.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Travel opportunities

Descripción de la vacante

ZS Associates in Buenos Aires seeks a Senior Business Analyst/Techno-Functional specialist to lead Salesforce transformation programs, driving discovery, blueprinting, and solutions design. You will translate business needs into Salesforce capabilities, guide cross-functional teams, and mentor analysts to ensure high-quality deliveries.

Join a global, client-first culture with hybrid work and travel to client sites as required, leveraging Health Cloud and Life Sciences Cloud expertise to deliver

Formación

• 7+ years of Business Analyst or Techno-Functional experience, with at least 3 years in Salesforce Health Cloud or Life Sciences Cloud implementations.
• Strong background in pharma patient services, specialty therapies, HUB operations, case management, or oncology support.
• Proven experience leading discovery and blueprinting workshops and translating business needs into Salesforce solutions.
• Excellent user-story writing, communication, and stakeholder management skills.
• Strong communication skills to convey technical concepts to diverse audiences
• Significant supervisory, coaching, and hands on project management skills
• Extensive experience with major cloud platforms like AWS, Azure and GCP
• Deep knowledge of enterprise data management, advanced analytics, process automation, and application development
• Familiarity with industry- standard products and platforms such as Snowflake, Databricks, Redshift, Salesforce, Power BI, Cloud.
• Experience in delivering projects using agile methodologies
• Capable of managing a virtual global team for the timely delivery of multiple projects
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach
• Travel to global offices as required to collaborate with clients and internal project teams

Responsabilidades

• Lead business discovery, requirements definition, and functional solution design for complex Salesforce transformation programs.
• Facilitate workshops with business and technology stakeholders to identify needs, pain points, and future-state processes.
• Drive business process optimization and translate business objectives into capabilities, epics, user stories, acceptance criteria, and functional designs.
• Own the requirements lifecycle from discovery through deployment, ensuring traceability and successful delivery.
• Design solutions leveraging Salesforce Health Cloud / Life Sciences Cloud capabilities and best practices.
• Partner with architects, engineers, QA, and product teams to define scalable and effective solutions.
• Lead backlog refinement, prioritization, sprint planning, business demos, and stakeholder alignment activities.
• Support SIT/UAT planning, functional validation, defect management, and business acceptance.
• Identify dependencies, risks, and trade-offs while driving cross-functional decision-making.
• Support roadmap planning, release readiness, and stakeholder communications.
• Mentor Business Analysts and provide oversight on functional deliverables.
• Apply healthcare and life sciences expertise, including Patient Services and patient engagement processes, where relevant.

Conocimientos

Business analysis

Techno-functional

Pharma patient services

Stakeholder management

User stories

Agile methodologies

Cloud platforms

Data management

Analytics

Process automation

Application development

English fluency

Herramientas

Salesforce Health Cloud

Life Sciences Cloud

AWS

Azure

GCP

Snowflake

Databricks

Redshift

Power BI

Descripción del empleo

ZS Associates in Buenos Aires seeks a Senior Business Analyst/Techno-Functional specialist to lead Salesforce transformation programs, driving discovery, blueprinting, and solutions design. You will translate business needs into Salesforce capabilities, guide cross-functional teams, and mentor analysts to ensure high-quality deliveries.

Join a global, client-first culture with hybrid work and travel to client sites as required, leveraging Health Cloud and Life Sciences Cloud expertise to deliver