Jefe de Turno - Restaurante

Minor Hotels Europe & Americas; Buenos Aires; Sur place; ARS 600 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Worldwide experience

Career development

Training programs

Wellbeing initiatives

Team member rates

Résumé du poste

Minor Hotels Europe & Americas seeks a Banqueting Shift Leader to oversee all banquet and events activities, from room setup to service delivery, ensuring quality presentation and guest satisfaction.

You will coordinate daily operations, supervise staff across F&B areas, and promote hotel offerings while maintaining brand standards and cost awareness. English proficiency and afternoon/evening availability are required.

Qualifications

• 2-3 years experience in F&B or hospitality.
• Good knowledge of English.
• Availability to work afternoon/evening shift.
• Experience with MS Office, TMS, and POS systems.

Responsabilités

• Coordinate daily banquet/Events operations and ensure brand standards.
• Organise and allocate restaurant staff activities, tasks and shifts.
• Supervise F&B team performance across all areas.
• Ensure staff are aware of and promote hotel products and services.
• Ensure information from internal commercial department is implemented by F&B team.
• Oversee setup of rooms for events and maintain guest satisfaction.
• Maintain frequent contact with guests and tailor service to preferences.
• Monitor up-selling and cross-selling within the F&B team.
• Contribute to cost control across responsibilities and ensure health and safety compliance.

Connaissances

English

Communication

Teamwork

Guest service

Attention to detail

Interpersonal skills

Outils

POS system

TMS

Microsoft Office

Description du poste

Requisition ID8082-Posted10/26/2026-Food and Beverage-Argentina

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What will be your mission?

As Banqueting Shift Leader, you will be in charge of overseeing all aspects of a banquet or events, including setting up the meeting rooms, food presentation and serving whilst focusing on detail and quality presentation and customer service.

What will you do?

• Coordinate daily operations, ensuring processes and procedures related to product configuration, quality and service meet brand standards.
• Assist in the organisation, coordination and allocation of restaurant staff activities, tasks and shifts.
• Oversee the performance of all F&B team members for all areas under their responsibility.
• Ensure that team members are aware of and offer the various products and services available in the hotel restaurant.
• Ensure that all information communicated by the hotel's internal commercial department is received and properly implemented by the F&B team.
• Supervise the set-up of the hotel rooms for the organisation of events.
• Maintain direct and frequent contact with guests to ensure guest expectations are met.
• Demonstrate excellent knowledge of frequent guests, paying attention to their preferences.
• Manage and monitor guest concerns and ensure customer satisfaction.
• Review and monitor the correct application of up-selling and cross-selling techniques within the F&B team.
• Contribute to the control of costs in all areas of responsibility.
• Ensure compliance with health, safety, security, hygiene and alcohol awareness standards.

What are we looking for?

• 2 to 3 years experience in F&B.
• Good knowledge of English.
• Availability to work afternoon/evening shift.
• Working knowledge of various software programs (Microsoft Office, TMS, etc.) and POS system.
• Communication and interpersonal skills.
• Results-oriented with the ambition to exceed customer expectations.
• Commercial initiative.
• Teamwork.
• Respectful and professional.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.