Integration Consultant- Influencer Marketing

Influencer Hero; Municipio de Rincón de los Sauces; Remote; ARS 900,000 - 1,300,000; Full time

Job summary

Influencer Hero is seeking a technically minded Integration Consultant to lead clients through onboarding and implementation of our platform. You’ll own the new-client experience, from initial setup through technical integration and ongoing optimization.

If you understand e-commerce tech, communicate clearly and enjoy solving problems, this role offers hands-on collaboration with customers and the product team in a fully remote environment.

Qualifications

• 1+ years in a technical, customer-facing onboarding or implementation role.
• Fluent English, written and spoken.
• Strong analytical and problem-solving skills; quick to learn systems.

Responsibilities

• Manage onboarding for new clients and ensure implementations land on time.
• Lead platform walkthroughs and technical onboarding sessions tailored to each client.
• Advise clients on influencer marketing strategy and practical application.
• Identify integration requirements, guide configuration and ensure deployments succeed.
• Answer client questions via Intercom with fast, accurate fixes for technical issues.
• Collaborate with the development team to troubleshoot issues and relay product feedback.
• Build and improve internal documentation and implementation workflows.

Skills

Technical onboarding

Fluent English

Analytical thinking

Clear communication

Organizational skills

E-commerce integrations

Team collaboration

Tools

Shopify

Klaviyo

Job description

Remote from Buenos Aires | Full-time

Influencer Hero is an all-in-one influencer marketing platform built for direct-to-consumer (D2C) e-commerce brands. We help brands discover the right creators, manage campaigns end to end, and turn influencer marketing into a measurable, scalable growth channel.

We’re looking for a technically minded Integration Consultant to lead our clients through onboarding and implementation of our platform. You’ll own the new-client experience, from initial setup through technical integration and ongoing optimization. If you understand e-commerce tech, communicate clearly and enjoy solving problems, this one’s for you.

Department: Customer Success & Onboarding

Experience: 1+ years in a technical, customer-facing role

What you’ll do

• Manage onboarding for new clients and make sure every implementation lands on time
• Run platform walkthroughs and technical onboarding sessions tailored to each client
• Advise clients on their influencer marketing strategy and how to put it into practice
• Identify integration requirements, guide configuration and make sure deployments succeed
• Answer client questions via Intercom with fast, accurate fixes for technical issues
• Work with our development team to troubleshoot issues, report bugs and share product feedback
• Build and improve internal documentation and implementation workflows

What we’re looking for

• 1+ years in a customer-facing role involving technical onboarding or implementation
• Fluent English, written and spoken
• Strong analytical and problem-solving skills. You pick up how systems work quickly
• Clear, confident communication
• Highly organized, able to juggle multiple implementation timelines at once
• Tech-savvy, with a solid understanding of e-commerce workflows, integrations and troubleshooting across common tools like Shopify and Klaviyo
• A proactive team player who takes initiative and enjoys working cross-functionally

You’ll play a key role in helping D2C brands succeed with our technology. We value people who are curious, driven and able to think both strategically and technically. If you like solving real-world problems and working closely with clients and product teams, we’d love to hear from you.