Intake & Front Desk Specialist - Healthcare Access

Indiana Health Centers, Inc.; Comisión de Fomento de Perú; Vor Ort; ARS 52.308.000 - 64.616.000; Vollzeit

Benefits dieser Stelle

Retention bonus

Day 1 health insurance

PTO & floating holidays

403(b) retirement plan

Disability insurance

HSA contributions

Wellness program

Employee assistance program

Zusammenfassung

Indiana Health Centers, Inc. (IHC Peru) is recruiting an Intake Specialist to join our team.

The Intake Specialist plays a vital role in ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently, while providing welcoming service to clients in person and over the phone. You will work closely with other front office staff to complete billing paperwork and daily reports essential for monitoring clinic effectiveness, with a focus on accurate

Qualifikationen

• Completion of a high school diploma or equivalent.
• One year of prior experience in an office or health-related position.
• Ability to interact with a diverse population in person and on the phone.

Aufgaben

• Greet clients and visitors to clinic and assist with check in process.
• Schedule appointments and educate clients regarding documents they will need to provide at the time of service.
• Answers phones and accurately direct calls.
• Accurately enters, maintains, and retrieves data on IHC's computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Assists in timely completion of daily batches, including migrant worker batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
• Assists in running daily Variance Report.
• Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.

Kenntnisse

Customer service

Scheduling

Data entry

Medicaid knowledge

Phone skills

Multitasking

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Indiana Health Centers, Inc. (IHC Peru) is recruiting an Intake Specialist to join our team.

The Intake Specialist plays a vital role in ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently, while providing welcoming service to clients in person and over the phone. You will work closely with other front office staff to complete billing paperwork and daily reports essential for monitoring clinic effectiveness, with a focus on accurate