Hybrid HR Service Associate (Bilingual)

SAP; Buenos Aires; Híbrido; ARS 62.525.000 - 95.276.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

We’re looking for friendly, curious people who enjoy helping others and are excited to grow a career in HR. You don’t need deep HR experience — what matters most is your motivation to learn, your interest in technology, and your desire to grow within a company that offers many opportunities.

Some experience in customer-facing roles is helpful, as this role involves daily interaction with employees. As part of our global P&C HRdirect team, you’ll be the first point of contact for SAP employees

Formación

• Strong Spanish and/or Portuguese and English communication skills.
• Some experience in a customer-facing role
• Interest in HR, technology, and digital tools
• Motivation to build a long-term HR career
• Enjoy helping others and solving problems
• Responsible, detail-oriented, and eager to learn
• Curious, open-minded, and positive
• HR experience is an advantage

Responsabilidades

• Answer HR questions via ticketing system, email, chat, and phone
• Research information and help keep our Knowledge Database up to date by collaborating with internal stakeholders
• Resolve low-to-medium complexity issues with growing independence
• Learn and use HR systems, content management, automation tools, AI features, and more
• Suggest improvements that help simplify and enhance the employee experience

Conocimientos

Establishing Trust

Customer Orientation

Effective Communication

Emotional Intelligence

Complex Problem Solving

Agentic AI Day-to-Day Practice

Context Engineering

AI-Assisted Automation & Prototyping

AI Adoption Capability

AI Output Quality Assurance

HR Service Delivery

Content Management

AI data analytics

AI content Curation

Data-Driven Stakeholder Management

Descripción del empleo

We’re looking for friendly, curious people who enjoy helping others and are excited to grow a career in HR. You don’t need deep HR experience — what matters most is your motivation to learn, your interest in technology, and your desire to grow within a company that offers many opportunities.

Some experience in customer-facing roles is helpful, as this role involves daily interaction with employees. As part of our global P&C HRdirect team, you’ll be the first point of contact for SAP employees