Guest Experience Coordinator

Avantstay, Inc.; Partido de Quilmes; On-site; ARS 68,215,000 - 98,533,000; Full time

Job summary

IQVIA Laboratories in Buenos Aires, Argentina, is seeking a Laboratory Project Services Coordinator to support clinical trial projects from startup through closeout. You will partner with the Project Manager and cross‑functional teams to keep work on track and ensure high‑quality execution across multiple studies.

The role requires a Bachelor's degree and 1 year of experience in clinical trial or lab operations, with strong English proficiency and experience with MS Office/Excel.

Qualifications

• Bachelor's degree in any discipline.
• 1 year of experience supporting clinical trial or laboratory operations projects.
• Proficiency with MS Office/Excel and project trackers; comfort with structured processes.
• Proficiency in English.
• Equivalent education or experience may be considered.

Responsibilities

• Support the Project Manager with study initiation activities, including required documentation, coordination, and readiness tracking.
• Coordinate day‑to‑day laboratory project activities to support delivery of agreed timelines, milestones, and client expectations.
• Serve as a key point of contact for assigned clients after study award, maintaining clear and timely communications throughout the study lifecycle.
• Monitor project status, identify risks or blockers, and escalates appropriately with proposed mitigation actions.
• Manage multiple priorities across mid‑size and large pharma accounts, balancing urgency and accuracy under pressure.
• Leverage internal team members and stakeholders to resolve issues, align on next steps, and keep deliverables moving.
• Maintain organized project records and ensure adherence to applicable procedures, quality standards, and study requirements.

Skills

English proficiency

Strong organizational skills

Effective communication

Education

Bachelor's degree

Tools

MS Office/Excel

Project trackers

Job description

Laboratory Project Services Coordinator

Buenos Aires, Argentina
Full time
R

We are seeking Laboratory Project Services Coordinator to join IQVIA Laboratories at Buenos Aires.

Job Summary: Under general direction, manage laboratory-related aspects of clinical trial projects for a client or client program, supporting project delivery from startup through closeout. You will partner closely with the Project Manager and cross‑functional teams to keep work on track, communicate progress, and help ensure high‑quality execution across multiple studies.

What You'll Be Doing:

• Support the Project Manager with study initiation activities, including required documentation, coordination, and readiness tracking
• Coordinate day‑to‑day laboratory project activities to support delivery of agreed timelines, milestones, and client expectations
• Serve as a key point of contact for assigned clients after study award, maintaining clear and timely communications throughout the study lifecycle
• Monitor project status, identify risks or blockers, and escalates appropriately with proposed mitigation actions
• Manage multiple priorities across mid‑size and large pharma accounts, balancing urgency and accuracy under pressure
• Leverage internal team members and stakeholders to resolve issues, align on next steps, and keep deliverables moving
• Maintain organized project records and ensure adherence to applicable procedures, quality standards, and study requirements

What We Are Looking For:

• Bachelor's degree in any discipline
• 1 year of experience supporting clinical trial or laboratory operations projects, including study startup and ongoing coordination activities
• Proficiency with project tracking and documentation tools (e.g., MS Office/Excel, project trackers) and comfort working in structured processes
• Proficiency in English
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Highly organized with strong attention to detail and the ability to manage competing priorities and deadlines
• Effective written and verbal communication skills with confidence interacting with clients and internal teams
• Ability to work calmly and efficiently in a fast‑paced environment, proactively identifying issues and driving to resolution
• Collaborative mindset with demonstrated ability to coordinate across teams and unblock work through influence and follow‑through

What We Offer You: We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well‑being so they can thrive at home and at work, at any stage of their well‑being journey. To learn more about our benefits, visit our website and explore the full list of offerings, covering health, dental, vision, life, disability, retirement, and additional perks tailored to personal and family needs.

We are a global provider of clinical research services, commercial insights and healthcare intelligence. Our commitment to integrity in the hiring process is upheld with a zero‑tolerance policy for candidate fraud. All application information must be truthful and complete; false statements, misrepresentations or omissions will result in immediate disqualification or termination. We welcome all candidates and apply a non‑discriminatory, inclusive hiring approach.

EEO/DEI Statement: We welcome applications from all backgrounds. Equal opportunity for minorities, females, protected veterans, disabled, and all other eligible groups is guaranteed in compliance with applicable federal, state, and local laws.