Global Vulnerability Management Operations Lead

EY; Buenos Aires; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd invites a Talent Ops SME/SMR to oversee vulnerability management across the organization’s infrastructure, applications, databases, and cloud environments. You will identify, assess, track, and remediate vulnerabilities while ensuring compliance with cybersecurity policies and risk standards.

The role requires leadership across enterprise systems, collaboration with multiple IT teams, and 24/7 on-call support.

Qualifications

• 7+ years in a corporate IT environment
• Minimum 3+ years in Operational / Support Service Management role meeting ITIL framework
• Minimum 3+ years in security compliance and vulnerability remediation for Infra including Web/App Servers, DB Servers, Cloud
• ServiceNow experience for ITIL
• Experience in professional services industry is a plus

Responsibilities

• Lead and coordinate end-to-end vulnerability management activities across enterprise systems.
• Review and analyse vulnerability scan results
• Prioritize vulnerabilities based on risk, severity, exploitability, and business impact
• Collaborate with application, infrastructure, cloud, database teams and vendors to drive timely remediation
• Monitor remediation progress and ensure adherence to established SLA requirements
• Prepare and present periodic vulnerability metrics, dashboards, and executive reports
• Support internal and external audits by providing evidence related to vulnerability management controls
• Ensure compliance with cybersecurity policies, security standards, and regulatory requirements
• Coordinate exception management processes and document risk acceptance decisions
• Act as an escalation point for critical and high-risk vulnerabilities
• Required 24/7 on-call support
• Working in a corporate IT environment with multiple disciplines to deliver projects in line with customer needs
• Working in a corporate IT environment in the Operational / Support Service Management role meeting ITIL framework

Skills

Vulnerability management

Cybersecurity principles

Stakeholder management

ITIL framework

Executive presence

Strategic planning

Customer relationships

Education

BSc in Computer Science or related

Tools

ServiceNow

Azure

SQL/Oracle databases

Job description

Ernst & Young Advisory Services Sdn Bhd invites a Talent Ops SME/SMR to oversee vulnerability management across the organization’s infrastructure, applications, databases, and cloud environments. You will identify, assess, track, and remediate vulnerabilities while ensuring compliance with cybersecurity policies and risk standards.

The role requires leadership across enterprise systems, collaboration with multiple IT teams, and 24/7 on-call support.