Global Program Manager - Customer Deployments

Techunting; Buenos Aires; Presencial; ARS 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Techunting is seeking a Program / Project Manager to lead customer-facing service delivery programs from pre-sales through deployment and handoff. This role blends disciplined project management with program-level ownership across IT, business units, partners, Sales, R&D, and Product Management.

The ideal candidate will manage detailed plans while owning cross-functional dependencies, risk management, executive escalation, and customer acceptance.

Formación

• Three to five years of experience managing customer implementations, service delivery programs, or complex technical projects.
• Fluent written and verbal communication in English, Spanish, and Portuguese.
• Strong project management skills across plans, timelines, scope, risks, dependencies, and acceptance milestones.
• Program management mindset connecting technical delivery with commercial milestones and customer outcomes.

Responsabilidades

• Create and manage customer deployment plans, scopes of work, schedules, owners, dependencies, risks, and milestones.
• Drive customer readiness, set expectations, and communicate status internally and externally.
• Coordinate internal and external teams across multiple functions to deliver programs.
• Track critical path, identify risks, and escalate issues before dates are missed.
• Drive commercial acceptance by clarifying acceptance criteria and remaining obligations.
• Maintain accountability for timelines, customer experience, profitability, and lessons learned.

Conocimientos

Program management

Cross-functional leadership

Stakeholder management

Risk management

Educación

BS/BA, MBA or equivalent

Herramientas

Agile

Scrum

ITIL certification

Descripción del empleo

Techunting is seeking a Program / Project Manager to lead customer-facing service delivery programs from pre-sales through deployment and handoff. This role blends disciplined project management with program-level ownership across IT, business units, partners, Sales, R&D, and Product Management.

The ideal candidate will manage detailed plans while owning cross-functional dependencies, risk management, executive escalation, and customer acceptance.