Customer Ops & Master Data Analyst

Syngenta Crop Protection; Buenos Aires; Vor Ort; ARS 900.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

Paid vacation & holidays

Education assistance

Zusammenfassung

Syngenta Crop Protection in Vicente López, Buenos Aires, seeks a Customer Operations & Master Data Specialist to manage customer orders and master data across LATAM South. You will bridge Commercial, Supply Chain, Logistics, Finance and IT to ensure accurate, on-time processing.

The role emphasizes data governance and SLA adherence, requiring attention to detail, multi-system experience, and fluent Spanish and English.

Qualifikationen

• Advanced student or graduate in Business Administration, Agribusiness, Economics, Information Systems, or a related discipline.
• Experience in customer operations, order management, or master data administration.
• Strong attention to detail and ability to handle multiple priorities.
• Fluent in Spanish and English; cross-cultural collaboration skills.

Aufgaben

• Create and maintain customer master data in SAP, Salesforce, and other systems.
• Manage customer orders end-to-end in SAP with accurate processing and SLA compliance.
• Monitor backlog, deliveries, and invoicing support; resolve issues and drive improvements.
• Collaborate across Commercial, Supply Chain, Logistics, Finance, IT and customers.

Kenntnisse

Customer operations

Order management

Master data

English proficiency

Ausbildung

Advanced student or graduate in Business Administration, Agribusiness, Economics, Information Systems, Supply Chain

Tools

Salesforce

SAP

Jobbeschreibung

Job Description

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s Customer Ops Manager Sur is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires. This role will support with own and deliver reliable customer operations execution and customer master data management across LATAM South. The role ensures that customer orders, customer records and operational information are processed accurately, on time and in line with applicable policies, controls and service-level agreements. Acting as a bridge between Commercial, Supply Chain, Logistics, Finance, IT and customers, the role improves service delivery, strengthens data governance and turns operational data into actionable insights.

Accountabilities

Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses, tax identification, payment terms and relevant commercial attributes. Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and global data standards. Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance. Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics. Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication. Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.

Qualifications

Required

Advanced student or graduate in Business Administration, Agribusiness, Economics, Information Systems, Supply Chain or a related discipline. Experience in customer operations, customer service, order management, master data administration or a comparable operational role. Strong attention to detail, analytical judgement and ability to manage multiple requests and changing priorities. Clear written and verbal communication in Spanish and English; ability to work effectively across a multicultural, cross-functional environment. Customer-first mindset, personal ownership, sound problem solving and confidence to challenge poor-quality inputs constructively.

Desired

Experience with Salesforce or other CRM platforms. Experience in master data governance, customer onboarding or order-to-cash processes across multiple countries. Lean, Six Sigma, process excellence or project-management training. Knowledge of tax, invoicing or customer data requirements in Argentina, Uruguay and Paraguay. Portuguese language capability

Additional Information

What We Offer

• - A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
• - Full Benefit Package (Medical, Dental & Vision) that starts your first day.
• - Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.

Important:

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Beyond just believing in the power of diversity, Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment.
All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability

*This position will not provide relocation support.
*This position will require immediate availability.

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