Field Service Engineer

Philips Iberica SAU; Buenos Aires; Presencial; ARS 1.200.000 - 2.100.000; Jornada completa

Descripción de la vacante

Philips Iberica SAU is seeking a Field Service Engineer to provide onsite and remote technical support for Philips equipment in healthcare settings across Argentina. You will perform preventive and corrective maintenance, diagnose faults, install upgrades, and ensure safety and compliance.

You will document service activities in ServiceMax and other systems, submit reports on time, and collaborate with customers to resolve issues.

Formación

• Bachelor's degree in Biomedical, Electronic, Systems Engineering, or a related technical field.
• Experience supporting healthcare technologies in hospital or clinical environments (4+ years).
• Experience with diagnostic imaging equipment (DXR/IGT) is a plus.
• Intermediate English to read technical manuals and service documentation.

Responsabilidades

• Perform preventive and corrective maintenance on Philips equipment.
• Diagnose faults and perform upgrades/repairs as needed.
• Troubleshoot and resolve technical issues per diagnostics.
• Submit service reports and administrative documentation on time.
• Maintain service documentation in ServiceMax and other systems.
• Ensure compliance with Philips quality, safety, and training standards.

Conocimientos

Customer-facing skills

Troubleshooting

Problem-solving

English (intermediate)

Educación

Bachelor's degree in Biomedical, Electronic, Systems Engineering

Herramientas

ServiceMax

Descripción del empleo

Field Service Engineer

As a Field Service Engineer, you will be responsible for providing onsite and remote technical support to customers, ensuring the performance, reliability, and safety of Philips equipment.

Your role:

• Perform preventive maintenance, corrective maintenance, fault diagnosis, upgrades, repairs, and installations on Philips equipment.
• Troubleshoot and resolve technical issues using established diagnostic tools and procedures.
• Respond to customer escalations and technical concerns, ensuring timely and effective resolution.
• Maintain accurate and complete service documentation through ServiceMax and other Philips systems.
• Submit service reports, worksheets, expense reports, and administrative documentation accurately and on time.
• Ensure compliance with Philips quality processes, safety standards, and training requirements.

You’re the right fit if:

• Bachelor's degree in Biomedical, Electronic, Systems Engineering, or a related technical field, with at least 4 years of experience supporting healthcare technologies in hospital or clinical environments.
• Experience supporting diagnostic imaging equipment, preferably Digital X-Ray (DXR), Image-Guided Therapy (IGT), or related modalities.
• Strong customer-facing, troubleshooting, and problem-solving skills, with a collaborative and service-oriented mindset.
• You have intermediate English skills, including the ability to read and understand technical manuals and service documentation.
• You are available to travel within Argentina.
• A valid driver's license and access to a vehicle are preferred but not mandatory.
• You are available to work an afternoon shift from 2:00 PM to 10:00 PM.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.