Field Service Director: Lead Global Pump Tech Team

EY; Ciudad de Mendoza; On-site; ARS 108,178,000 - 154,540,000; Full time

Job summary

Flowserve is seeking a Field Service Supervisor to lead the field service team responsible for installing, commissioning, troubleshooting and repairing pumps and equipment across multiple industries. The role emphasizes people development, safety, and strong alignment with Flowserve's core values.

Ideal candidates will have 5+ years in mechanical field service, supervisory experience, and a proven ability to manage priorities in a fast-paced, field-based environment.

Qualifications

• Five+ years of experience in mechanical field service.
• Experience supervising or leading teams.
• Ability to lead, motivate and develop others.
• Strong communication and problem-solving skills.
• Willingness to travel up to 50% (overnight stays).

Responsibilities

• Lead and develop the Field Service team, ensuring qualified technicians are available.
• Recruit and retain diverse, capable staff and manage succession planning.
• Promote SHEA culture and safe work practices on site.
• Supervise Field Service Technicians and review field reports.
• Coordinate with Sales/Operations to update opportunities and manage capacity.
• Oversee AMP scheduling, ensure quotations meet customer expectations.
• Ensure adherence to standard Field Service procedures and tool calibration.
• Assist in capital planning for new tools and equipment.
• Engage with key customers to demonstrate capabilities and value.

Skills

Leadership

Team supervision

Communication

Problem solving

Travel 50%

Education

BS or BA Degree

Tools

Excel

Outlook

Word

IT systems

Job description

Flowserve is seeking a Field Service Supervisor to lead the field service team responsible for installing, commissioning, troubleshooting and repairing pumps and equipment across multiple industries. The role emphasizes people development, safety, and strong alignment with Flowserve's core values.

Ideal candidates will have 5+ years in mechanical field service, supervisory experience, and a proven ability to manage priorities in a fast-paced, field-based environment.