Field Data & SaaS Support Specialist

1801 Haleon Argentina S.A.; Buenos Aires; Remote; ARS 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical coverage for employee and 가족

Job summary

AGCO in Buenos Aires, Argentina, is seeking a Field Support Manager to provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns. You will respond to field requests, join after-hours rotations, and lead on-site trainings at dealer and customer locations.

This role requires travel, familiarity with agriculture, and strong communication and problem-solving skills.

Qualifications

• Bachelor's degree in Agricultural Systems Technology, Agronomy and related field
• 3+ years of industry experience supporting Precision Ag equipment or 5+ years related industry product support experience
• Familiarity and experience in agriculture
• Strong time management and problem-solving skills, adaptability, self-motivation, and the ability to communicate effectively and present to large groups
• Valid driver's license and availability to travel frequently

Responsibilities

• Provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns.
• Respond to support requests through field calls and the online ticketing system, including after-hours rotation.
• Conduct on-site training events at dealer and customer locations and AGCO PTx facilities
• Collaborate with R&D on product issues, future needs, and go-to-market activities for new product launches.
• Develop and deliver projects focused on customer experience, process improvement, and training effectiveness.

Skills

Field support

Training delivery

Travel readiness

Communication skills

Time management

Education

Bachelor's degree in Agricultural Systems Technology, Agronomy and related field

Job description

AGCO in Buenos Aires, Argentina, is seeking a Field Support Manager to provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns. You will respond to field requests, join after-hours rotations, and lead on-site trainings at dealer and customer locations.

This role requires travel, familiarity with agriculture, and strong communication and problem-solving skills.