End-to-End Customer Collaboration Lead

1472 Opella Healthcare Argentina S.A.U.; Buenos Aires; On-site; ARS 1,200,000 - 2,000,000; Full time

Job summary

Opella Healthcare Argentina S.A.U. is seeking an End-to-End Customer Collaboration Specialist to optimize product, cash and information flows with designated customers.

You will lead supply chain improvements, build data-driven solutions and mentor talent in a purpose-driven, collaborative culture. You will define customer service strategy, partner with decision-makers, and drive joint plans to strengthen the customer ecosystem while ensuring compliance and high performance in a fast-paced

Qualifications

• Experience across supply chain activities including order-to-cash.
• Experience developing customer collaboration plans and managing teams.
• Fluent English; degree in Engineering or Business Administration.

Responsibilities

• Define and manage the customer service strategy, including segmentation and service catalogue.
• Build partnerships with customer decision-makers and internal teams through regular reviews.
• Create joint customer business and logistics plans to improve flows of product and information.
• Lead supply chain initiatives to improve availability, forecasting and cost efficiency.
• Develop digital, data-driven customer care solutions and adapt supply chain practices.

Skills

Supply chain experience

Customer service

Demand planning

Warehousing & distribution

Order-to-cash processes

Team management

Excel

Communication

Project management

Education

Engineering degree

Business Administration degree

Tools

SAP

Job description

Opella Healthcare Argentina S.A.U. is seeking an End-to-End Customer Collaboration Specialist to optimize product, cash and information flows with designated customers.

You will lead supply chain improvements, build data-driven solutions and mentor talent in a purpose-driven, collaborative culture. You will define customer service strategy, partner with decision-makers, and drive joint plans to strengthen the customer ecosystem while ensuring compliance and high performance in a fast-paced