E2E Customer Collaboration Lead

Opella Healthcare Group; Buenos Aires; On-site; ARS 91,695,000 - 137,543,000; Full time

Job summary

Opella Healthcare Group is seeking an End-to-End Customer Collaboration Specialist to optimize product, cash, and information flows with designated customers. The role focuses on improving product availability, accelerating launches, and reducing end-to-end supply chain costs while building a connected, customer-centric care ecosystem.

You will lead cross-functional initiatives, mentor talent, and embed sustainability and social impact into decision-making.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Fluent English required for effective collaboration.
• Experience in supply chain activities and customer service is a plus.

Responsibilities

• Define and manage the customer service strategy and service catalogue.
• Build partnerships with customer decision-makers and internal teams.
• Create joint customer business and logistics plans to improve flows.
• Lead supply chain initiatives to improve product availability and cost efficiency.
• Develop data-driven digital customer care solutions and adapt supply chain practices.
• Provide performance reporting and support continuous improvement.
• Coach team members and ensure adherence to quality and compliance.

Skills

Customer collaboration

Supply chain

Forecasting

Excel

SAP

Communication

Education

Engineering degree

Business Administration degree

Tools

SAP

Excel

Job description

Opella Healthcare Group is seeking an End-to-End Customer Collaboration Specialist to optimize product, cash, and information flows with designated customers. The role focuses on improving product availability, accelerating launches, and reducing end-to-end supply chain costs while building a connected, customer-centric care ecosystem.

You will lead cross-functional initiatives, mentor talent, and embed sustainability and social impact into decision-making.