Director, LATAM Global Delivery & IT Operations

The Walt Disney Company; Tandil; Sur place; ARS 274 156 000 - 426 465 000; Plein temps

Résumé du poste

The Walt Disney Company seeks a Director to lead the Latin America Global Delivery Centre based in Argentina and serve as the senior regional leader for IT Service Operations. You will drive strategy, delivery excellence, and workforce development to support Disney’s businesses across LATAM.

This executive role demands building scalable technology capabilities, managing budgets, governance, and vendor relations, while delivering reliable, secure, and customer-focused services across the region.

Qualifications

• Senior leadership experience in enterprise technology or global operations.
• Proven ability to lead large, geographically distributed teams.
• Strong knowledge of incident, change, problem, and service-level management.
• Fluency in English and Spanish.

Responsabilités

• Lead the Latin America Global Delivery Centre and regional IT Service Operations.
• Develop workforce strategies including hiring, retention, leadership development, and career pathways.
• Oversee governance, metrics, capacity planning, quality standards, and continuous improvement.

Connaissances

Executive leadership

IT service management

Global delivery

Stakeholder management

Budgeting & forecasting

People development

Strategic planning

Bilingual English/Spanish

Formation

Bachelor's degree in Computer Science / related field

Description du poste

The Walt Disney Company seeks a Director to lead the Latin America Global Delivery Centre based in Argentina and serve as the senior regional leader for IT Service Operations. You will drive strategy, delivery excellence, and workforce development to support Disney’s businesses across LATAM.

This executive role demands building scalable technology capabilities, managing budgets, governance, and vendor relations, while delivering reliable, secure, and customer-focused services across the region.