Data Center Solutions Senior Associate

PwC; Buenos Aires; On-site; ARS 900,000 - 1,200,000; Full time

Job summary

Oracle is seeking a Data Center Operations professional to oversee break/fix and hardware maintenance, network configuration, and continuous improvements within data center environments. You will mentor technicians, validate cabling and connectivity, and drive incident resolution in line with SLAs.

Role emphasizes collaboration with cross-functional teams, adherence to SOPs/MOPs, and ongoing learning to enhance resiliency, reliability, and availability of critical systems.

Qualifications

• Requires experience in data center operations and ticketing workflows.
• Ability to mentor technicians and follow SOPs/MOPs for operational change control.
• Technical liaison skills for coordination with cross-functional teams.

Responsibilities

• Identifies opportunities for others to replace or upgrade server components and main hardware to ensure lifecycle efficiency.
• Guides and coaches technicians on power distribution units and replacement hardware, minimizing disruption to critical infrastructure.
• Validates cabling and network connectivity, signing off on client configurations within environments.
• Monitors and assigns work in ticketing systems, escalating trends and documenting resolutions within SLAs.

Job description

Oracle is seeking a Data Center Operations professional to oversee break/fix and hardware maintenance, network configuration, and continuous improvements within data center environments. You will mentor technicians, validate cabling and connectivity, and drive incident resolution in line with SLAs.

Role emphasizes collaboration with cross-functional teams, adherence to SOPs/MOPs, and ongoing learning to enhance resiliency, reliability, and availability of critical systems.