Customer Success Specialist - Fully Remote | Upto $50K/Yr

Mercor; Ciudad de Mendoza; Remote; ARS 52,161,000 - 93,890,000; Full time

Job summary

Mercor is seeking an experienced Sales, Revenue, or Customer Success Operations professional for a remote contractor role. The job focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key duties include configuring and managing CRM platforms such as Salesforce or HubSpot, handling revenue tools for quoting, billing, and ticketing, and building efficient sales and customer success workflows.

Qualifications

• 4+ years of experience in Sales, Revenue, or CS Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Salesforce

HubSpot

Revenue tools

Data reporting

Workflow optimization

Communication

Tools

Salesforce

HubSpot

Quoting systems

Billing systems

Job description

Customer Success Operations - Remote

Hoy

Job Type: Contractor
Location: Remote

Sales / Revenue / CS Operations Expert

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Requirements

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands‑on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem‑solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.