Customer Advocacy & Growth Manager

Xometry; Buenos Aires; Híbrido; ARS 90.547.000 - 135.820.000; Jornada completa

Descripción de la vacante

Xometry is seeking a Customer Marketing Manager to own champion-led growth across existing buyer accounts. You will design and drive advocacy, referrals, and buyer storytelling that scale and deepen adoption within our installed base.

You’ll collaborate across Marketing to translate strategy into campaigns, optimize triggers and segmentation, and deliver measurable growth in bookings and loyalty. This role requires strong analytics, cross-functional influence, and comfort with AI tools.

Formación

• 5+ years of B2B lifecycle, customer/account based marketing, or growth marketing experience.
• Experience designing and running lifecycle programs that grow existing accounts.
• Track record building advocacy or referral programs from the ground up.
• Comfort working cross-functionally with channel owners where you own strategy and outcomes.

Responsabilidades

• Own and execute the CLG strategy across the existing buyer base, driving advocacy, referrals, and account expansion at scale.
• Build advocacy mechanisms and referral/review programs that convert buyers into champions.
• Identify accounts and segments best positioned for expansion, referral, or advocacy motions.
• Design the account engagement journey for existing accounts, including triggers and offers that deepen adoption.
• Partner with Marketing teams to translate strategy into campaigns and own playbooks.

Conocimientos

B2B lifecycle marketing

Lifecycle programs

Advocacy programs

Data analytics

Cross-functional collaboration

AI tools fluency

Descripción del empleo

Xometry is seeking a Customer Marketing Manager to own champion-led growth across existing buyer accounts. You will design and drive advocacy, referrals, and buyer storytelling that scale and deepen adoption within our installed base.

You’ll collaborate across Marketing to translate strategy into campaigns, optimize triggers and segmentation, and deliver measurable growth in bookings and loyalty. This role requires strong analytics, cross-functional influence, and comfort with AI tools.