Brand Voice & Community Strategist

Xometry; Buenos Aires; On-site; ARS 135,820,000 - 196,185,000; Full time

Job summary

Xometry is seeking a Social & Community Manager to own the brand’s voice across organic social and communities daily. You’ll be the face of Xometry online, driving engagement, triage, and credible response when conversations require subject matter experts.

You’ll manage the content calendar and partner with our agency on production while preserving the brand voice. In this role you’ll build listening capabilities, stand up servicing workflows, and engage with buyers and suppliers in forums,

Qualifications

• 7+ years of experience managing organic social or online communities.
• Strong writing with a distinct, adaptable voice for forums and social spaces.
• Familiarity with social listening or servicing tools.
• Ability to triage and prioritize inbound engagement with SMEs as needed.
• Experience partnering with an agency on content production while owning voice.
• Proactive, community-first mindset with real-time responsiveness.

Responsibilities

• Own daily voice, engagement, and triage for organic social and community.
• Represent Xometry in buyer/supplier communities (forums, Reddit, YouTube).
• Implement a social listening/servicing tool.
• Own content calendar; collaborate with agencies on content creation.
• Create a triage process for inquiries.

Skills

Social media management

Community building

Writing skills

Social listening tools

Voice and tone management

B2B experience

Job description

Xometry is seeking a Social & Community Manager to own the brand’s voice across organic social and communities daily. You’ll be the face of Xometry online, driving engagement, triage, and credible response when conversations require subject matter experts.

You’ll manage the content calendar and partner with our agency on production while preserving the brand voice. In this role you’ll build listening capabilities, stand up servicing workflows, and engage with buyers and suppliers in forums,