Crisis Response Specialist - Global Incident Alerts

Cognizant; Buenos Aires; Hybrid; ARS 45,000 - 65,000; Full time

Job summary

Cognizant in Buenos Aires, Argentina is seeking a Crisis Response Agent to monitor, review sources, and escalate incidents to clients quickly. You will work on a world-scale platform in a fast-paced, high-impact environment.

The role emphasizes English communication, initiative and responsibility, and collaboration with cross-functional teams while handling urgent, developing situations.

Qualifications

• BA/BS degree in political science, journalism, digital media, international studies, geography or related fields.
• Strong interpersonal and written/verbal communication skills with cross-functional teams.
• Calm under pressure with ability to manage multiple urgent projects.
• Proficiency in a foreign language is a plus.

Responsibilities

• Understand and perform all new tasks, workflows and processes as rolled out by team leads.
• Suggest process improvements to current workflows to drive efficiencies.
• Lead communication between stakeholders and supporting teams when needed.
• Research information to assist those affected by disasters.

Skills

Interpersonal skills

Communication skills

English proficiency

Cross-functional collaboration

Under pressure

Education

BA/BS degree

Job description

Cognizant in Buenos Aires, Argentina is seeking a Crisis Response Agent to monitor, review sources, and escalate incidents to clients quickly. You will work on a world-scale platform in a fast-paced, high-impact environment.

The role emphasizes English communication, initiative and responsibility, and collaboration with cross-functional teams while handling urgent, developing situations.