Compliance Platform Enablement Specialist

Coalfire; Municipio de Rincón de los Sauces; Híbrido; ARS 92.376.000 - 138.564.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work model

Paid parental leave

Certification reimbursement

Digital mental health support

Comprehensive insurance

Descripción de la vacante

Coalfire is seeking a Customer Enablement Specialist to help customers adopt Compliance Essentials (CE) and derive lasting value from the platform. You will guide onboarding, deliver CE training, and support self-managed customers while partnering with Strategic CSMs to drive adoption and outcomes.

The role requires strong communication, a customer-first mindset, and the ability to simplify complex compliance workflows.

Formación

• 2+ years of experience in customer onboarding, implementation, customer success, product enablement, training, or a related customer-facing function.
• Experience guiding customers through onboarding, adoption, or change management.
• Strong presentation, facilitation, written communication, and interpersonal skills.
• Ability to explain technical concepts clearly to varied audiences.

Responsabilidades

• Guide customers through CE onboarding journey from kickoff to adoption and support new users.
• Deliver live and recorded CE trainings for customers and internal teams.
• Create enablement materials, guides, FAQs, and onboarding resources.
• Help self-managed customers with guidance and scalable resources.
• Collaborate with Strategic CSMs and support teams to plan adoption activities.

Conocimientos

Customer onboarding

Implementation

Customer success

Training

Presentation

Communication

Project coordination

Collaboration

Herramientas

Pendo

ChurnZero

Descripción del empleo

Coalfire is seeking a Customer Enablement Specialist to help customers adopt Compliance Essentials (CE) and derive lasting value from the platform. You will guide onboarding, deliver CE training, and support self-managed customers while partnering with Strategic CSMs to drive adoption and outcomes.

The role requires strong communication, a customer-first mindset, and the ability to simplify complex compliance workflows.