Community Host & Front Desk Associate

WW_ARC - WeWork Argentina SRL; Argentina; On-site; ARS 480,000 - 720,000; Full time

Job summary

WeWork Argentina is seeking a Community Associate to be the face of the community, supporting the Community Management team on-site at the building. You’ll handle front desk duties, greet members, and ensure smooth daily operations.

You will drive events and member engagement, manage mail and building logistics, and collaborate with Enterprise locations where needed. A hospitality background and strong English are required.

Qualifications

• Bachelor's Degree in Tourism, Hospitality or related.
• Proficient in English.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork’s mission and values.
• Proficient in basic computer skills.

Responsibilities

• Cover the front desk during the building’s set business hours and be an on-site point of contact.
• Greet members and guests with a warm and welcoming demeanor.
• Ensure all visiting guests sign-in per policy.
• Learn members' names to build relationships and sense of Community.
• Anticipate member/guest needs and personalize their experience.
• Maintain up-to-date building forms (pet, filming, bike room).
• Keep front desk tidy and organized.
• Notify members of deliveries and couriers.
• Answer questions about building policies and procedures.
• Provide feedback on programming types and evaluate events.
• Celebrate members’ milestones with gifts and notes.
• Distribute event information and posters.
• Ensure operating requirements for events (elevators, HVAC).
• Input notes into system about Members and connect members with each other.
• Know local restaurants, catering options, and venues.
• Engage on WeWork member network and explain policies.
• Ensure music levels are appropriate and update regarding events.
• Write and send broadcasts about building updates.
• Process mail, locate posts, manage mailroom and keys.
• Review location and Emergency Equipment usage.
• Support automated coffee machine for guests.

Skills

Customer service

Verbal and written communication

Interpersonal skills

Multitasking

Integrity and dependability

Passion for entrepreneurial

Hospitality experience

Basic computer skills

Education

Bachelor's Degree in Tourism, Hospitality or related

Tools

Basic computer skills

Job description

WeWork Argentina is seeking a Community Associate to be the face of the community, supporting the Community Management team on-site at the building. You’ll handle front desk duties, greet members, and ensure smooth daily operations.

You will drive events and member engagement, manage mail and building logistics, and collaborate with Enterprise locations where needed. A hospitality background and strong English are required.