Collections Support Processor

Accenture; Campo Grande; Presencial; ARS 700.000 - 900.000; Jornada completa

Descripción de la vacante

Accenture is seeking an Entry Level Order to Cash Operations Associate in Argentina to review accounts, contact customers, and ensure timely payments. You will resolve payment issues, maintain detailed records, and collaborate with internal teams to optimize order-to-cash processing.

Prior OTC or collections experience is helpful, with 1–3 years of related exposure and English language skills at A2 level or higher.

Formación

• Experience in Order to Cash (OTC) or collections processing is preferred.
• Strong communication and problem-solving skills.
• Ability to collaborate with cross-functional teams to resolve payment issues.

Responsabilidades

• Review accounts and contact customers to ensure timely payments.
• Resolve payments issues and discrepancies.
• Maintain accurate records of collections and payments and support end-to-end OTC processing.

Conocimientos

OTC Collections

Payments Processing

English Proficiency

Educación

High School Diploma or GED

Descripción del empleo

Job Title: Order to Cash Operations Associate. What are we looking for: Primary skill - Collections Processing - P2. Secondary skill - English Language - P2.. Designation: Order to Cash Operations Associate. Roles and Responsibilities: Review accounts and contact customers to ensure timely payments. Resolve payments issues and discrepancies. Maintain accurate records of collections and payments. Collaborate with cross-functional teams to ensure efficient order to cash processing. Location: Buenos Aires.

Skill Required Order to Cash Collections Processing P2 . Qualification High School Diploma GED. YOE 1 to 3 years. Lang English A2 . What would you do As an Entry Level order to Cash Processor, you will be responsible for processing collections and ensuring timely payments. Your day to day activities will involve reviewing accounts, contacting customers and resolving payments issues Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes. This team overlooks the entire processes that starts from customers inquiry sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers Manage OTC collection disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process tool , delivery of process requirements to achieve key performance targets.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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