COA Services & Quality Manager - Translation & eCOA

Magi-K; Quilmes; On-site; ARS 136,254,000 - 181,672,000; Full time

Job summary

IQVIA is seeking a Manager, Language Solutions within the PCS team to lead COA service offerings and quality across translations, linguistic validation, and eCOA migration. The role combines leadership, process improvement, and cross-functional collaboration to ensure high-quality client deliverables in a fast-paced environment.

You will manage priorities, coach project staff, and contribute to defining new COA services while maintaining stringent quality controls and timelines across multiple

Qualifications

• Bachelor's degree in Life Sciences, IT, PM or Linguistics (MBA or equivalent preferred)
• 7+ years in project delivery, COA quality control, translation/linguistic validation in life sciences, with prior managerial experience
• Experience in clinical or real-world research, pharmaceutical development, or related fields

Responsibilities

• Manage COA service offerings linked to licensing and portfolio management, including translation and linguistic validation
• Oversee day-to-day service delivery to meet quality, timelines and client requirements
• Improve processes, tools, templates, and quality controls for consistency and scalability
• Collaborate with cross-functional teams to define responsibilities and resolve delivery issues
• Support readiness and governance of COA assets with complete source documents and metadata
• Monitor quality, identify gaps, and lead corrective actions with owners
• Contribute to service definition, pricing, and delivery models for COA services
• Provide guidance and coaching to project managers and coordinators

Skills

Leadership

Program management

Quality management

COA translations

Linguistic validation

eCOA knowledge

Communication

MS Office

English fluency

Education

Bachelor's degree in Life Sciences / IT / PM / Linguistics

Tools

MS Office

Quality Management Systems

Job description

IQVIA is seeking a Manager, Language Solutions within the PCS team to lead COA service offerings and quality across translations, linguistic validation, and eCOA migration. The role combines leadership, process improvement, and cross-functional collaboration to ensure high-quality client deliverables in a fast-paced environment.

You will manage priorities, coach project staff, and contribute to defining new COA services while maintaining stringent quality controls and timelines across multiple