Clinical Trials Account Manager

Syneos Health, Inc.

Buenos Aires

Presencial

ARS 128.488.000 - 181.395.000

Jornada completa

Hace 9 días
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Descripción de la vacante

Cadent is seeking an Account Executive to manage day-to-day relationships for multi-project accounts, focusing on digital products used in clinical trials. You will collaborate with sponsors, study teams, and cross-functional stakeholders to ensure successful adoption and study delivery.

The role emphasizes project planning, financial oversight, and proactive communication with clients. A strong foundation in clinical research and hands-on experience with project management tools are essential.

Formación

  • Bachelor’s degree in a related field.
  • 1-3 years relevant experience in clinical research, clinical trial operations, healthcare, digital product delivery, or a related field, with experience in project management, timeline development, and client management.
  • Previous experience working with clinical trials and understanding how studies are planned, initiated, conducted, monitored, and supported.
  • Understanding of clinical trial workflows and the needs of sponsors, study teams, and other clinical stakeholders.
  • Experience coordinating cross-functional teams in a clinical, healthcare, technology, or regulated environment.
  • Proficiency with project management and collaboration platforms, including Wrike, SharePoint, Teams, OneDrive, Salesforce, or comparable business systems.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to manage multiple projects, timelines, budgets, and client priorities in a fast-paced environment.
  • Strong organizational, analytical, problem-solving, and communication skills.
  • Ability to work independently and collaboratively with internal and external stakeholders.

Responsabilidades

  • Executes plan of action for delivering assigned projects with oversight from senior management.
  • Support project planning, implementation, onboarding, deployment, and day-to-day study-level delivery.
  • Demonstrate superior organizational skills in project timeline development and carry through.
  • Information and task delegation to internal team members and internal process compliance.
  • Client teleconference and meeting preparation; project initiation and action plan development.
  • Ability to manage multiple projects within a given account and coordinate activities among clients, study teams, content resources, product leads, technology teams, and other cross-functional stakeholders.
  • Track project status, risks, issues, action items, and client deliverables; elevate concerns as appropriate.
  • Monitor delivery performance and customer outcomes and recommend project improvements.
  • Support demonstrations, solution reviews, and implementation planning for internal and external customers.
  • Prepare metrics reports and support analysis of engagement and delivery data.
  • Demonstrate superior written and oral communication skills with clients and internal team members.
  • Demonstrate ability to troubleshoot and make decisions with little oversight from senior management.
  • Execute plan of action for managing assigned project financials with oversight from senior management.
  • Estimate and statement of work development for new projects; communicate budget-related details to internal client.
  • Demonstrate ability to analyze project utilization reports and identify areas that require scope and budget changes.
  • Communicate potential scope or budget changes to senior management and support client discussions as appropriate.

Conocimientos

Project management
Client management
Cross-functional collaboration
Communication
Wrike
SharePoint
Teams
Salesforce
Microsoft Office

Educación

Bachelor’s degree in a related field

Herramientas

Wrike
SharePoint
Teams
OneDrive
Salesforce

Descripción del empleo

Cadent is seeking an Account Executive to manage day-to-day relationships for multi-project accounts, focusing on digital products used in clinical trials. You will collaborate with sponsors, study teams, and cross-functional stakeholders to ensure successful adoption and study delivery.

The role emphasizes project planning, financial oversight, and proactive communication with clients. A strong foundation in clinical research and hands-on experience with project management tools are essential.

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