Bilingual Sales Associate - Client Services (Spanish)

Savvital; Comisión de Fomento de Perú; Remote; ARS 92,309,000 - 138,464,000; Full time

Benefits offered by this job

Internet allowance

Electricity allowance

Wellbeing

Job summary

Savvital is seeking a Customer Experience & Sales Specialist to serve as the primary voice for our US-based salon and barberspa clients. This remote role focuses on delivering an exceptional client experience while driving revenue through phone sales, appointment setting, and lead conversion.

You will convert inquiries into booked appointments, handle objections, and activate dormant customers, with a polished phone presence and 5+ years of proven sales success.

Qualifications

• 5+ years of proven sales experience with measurable results.
• Fluent, accent-free spoken English.
• Proven appointment setting and conversion history.
• Experience with follow-up sequences and reactivation of past clients.
• Comfortable closing over the phone.

Responsibilities

• Respond to inbound calls with a confident, warm, and polished phone demeanor.
• Convert inquiries and warm leads into confirmed, booked appointments.
• Close sales over the phone, including service offerings, packages, and upsells.
• Execute structured, persistent follow-up sequences for prospects.
• Reactivate past and inactive clients to win recurring appointments.
• Manage the client appointment calendar end-to-end, including booking, confirming, and rescheduling.

Job description

At Savvital, we provide offshore staffing solutions and high-performing Virtual Professionals (VPs) designed to help modern businesses scale efficiently. We believe our clients are not partnering with us simply to cut costs - they work with us to build capacity, eliminate operational bottlenecks, and reclaim their valuable time.

ABOUT THE ROLE

As a Customer Experience & Sales Specialist at Savvital, you will serve as a high-touch virtual professional for our US-based salon and barberspa clients. In this role, you are the primary voice of the business—responsible for delivering an exceptional client experience while driving revenue through phone sales, appointment setting, persistent lead conversion, and client win-back campaigns.

This role is ideal for a sales-driven professional with a polished, executive phone presence and a proven track record of converting inquiries into booked appointments with minimal hand-holding.

WHAT YOU'LL BE DOING

1. Inbound Lead Conversion & Sales

• Answer & Handle Inbound Calls: Respond to inbound client calls for the salon and barberspa with a confident, warm, and highly polished phone demeanor.
• Convert Inquiries: Turn inbound phone calls, service inquiries, and warm leads into confirmed, booked appointments.
• Overcome Objections & Close: Confidently address client questions, navigate objections, and close sales over the phone, including service offerings, packages, and premium upsells.
• Persistent Follow-Up: Execute structured, persistent follow-up sequences for prospects who have inquired but have not yet booked an appointment.
• Reactivate Lapsed Clients: Proactively contact past and inactive clients to win them back and bring them in for recurring appointments.

3. Appointment Calendar Management

• Manage & Optimize Schedules: Manage the client appointment calendar end-to-end - booking, confirming, rescheduling, and strategically filling schedule gaps to maximize daily revenue.

WHAT WE'RE LOOKING FOR

Must-Have Requirements

• Sales Track Record: 5+ years of proven sales experience with a verifiable record of performance.
• Exceptional Spoken English: Clear, fluent, and polished English communication with little to no noticeable accent. (Note: Outstanding, natural spoken English is a critical requirement for this role).
• Proven Appointment Setting & Conversion: Demonstrated history of converting leads into paying clients and booking appointments—not just taking order calls.
• Outbound Follow-Up & Reactivation Expertise: Experience running structured follow-up sequences and winning back lapsed or past customers.
• Confident Phone Closer: Comfortable handling objections, offering recommendations, and directly asking for the booking.
• High Ownership & Fast Onboarding: Self-starter who is ready to perform and achieve results with minimal training.

Nice-to-Have Requirements

• Background or direct experience in a salon, spa, beauty, wellness, or appointment-based service environment.
• Experience utilizing booking software, scheduling platforms, and CRM tools.

COMPENSATION & BENEFITS

• Allowances: Internet, Electricity, Wellbeing.
• Medical Insurance: Comprehensive health coverage for you.
• Performance Bonuses: Performance-based incentives and company-wide success bonuses.
• Annual Review: Annual bonus and performance increments.