Bilingual Sales Agent

Cognizant; Buenos Aires; Hybrid; ARS 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Cognizant is seeking a Sales Agent to help businesses achieve marketing goals through strategic Ads solutions while delivering exceptional customer experiences.

You will collaborate with a cross-functional team to drive customer success, product adoption, and account growth, focusing on high-value opportunities and strong retention.

Qualifikationen

• Ability to build strong customer relationships and manage accounts.
• Proven ability to identify customer needs and propose Ads solutions.
• Ability to handle objections and negotiate effectively.
• Strong organizational and time management skills.
• Adaptability in fast-paced environments.

Aufgaben

• Build and maintain customer relationships through consultative sales conversations.
• Identify customer needs and recommend Ads solutions that drive growth and performance.
• Manage a portfolio of accounts with a focus on high-value opportunities.
• Provide exceptional customer support through clear communication and problem solving.
• Maintain documentation and follow processes amid product updates.

Kenntnisse

Relationship-building

Consultative selling

Account management

Objection handling

Communication skills

Jobbeschreibung

About the role

As a Sales Agent, you will make an impact by helping businesses achieve their marketing goals through strategic Ads solutions while providing an exceptional customer experience. You will be a valued member of the Technology Ads Sales Team and work collaboratively with team leaders, account specialists, quality analysts, and cross-functional stakeholders to drive customer success, product adoption, and account growth.

In this role, you will:

• Build and maintain strong customer relationships through consultative sales conversations and proactive account management.
• Identify customer business needs and recommend tailored Ads solutions that drive growth and maximize advertising performance.
• Manage and prioritize a portfolio of accounts, focusing on high-value opportunities and customer retention.
• Deliver exceptional customer support through effective communication, problem-solving, and objection handling.
• Maintain accurate documentation, follow operational processes, and adapt quickly to evolving business priorities and product updates.

Work model Hybrid

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a Hybrid position open to qualified applicants in Argentina CABA Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 1 to 3 years of experience in Sales, Customer Service, Phone Support, Account Management, or related customer-fac­ing roles.
• Strong verbal and written communication skills with the ability to explain complex concepts in a simple and compelling manner.
• Proven ability to identify customer needs, handle objections, negotiate effectively, and drive product adoption.
• Strong organizational skills, time management, and ability to prioritize a portfolio of accounts independently.
• Demonstrated problem-solving skills, critical thinking, and adaptability in fast-paced environments.

These will help you stand out

• Experience supporting digital marketing, online advertising, or Ads products.
• Understanding of marketing objectives, customer acquisition strategies, and business growth initiatives.
• Intermediate English proficiency with strong reading comprehension and written communication skills.
• Experience managing a portfolio of customer accounts and achieving sales or growth targets.
• High level of proactivity, autonomy, and ability to identify opportunities without close supervision.