Benefits Analytics & Digital Solutions Senior Associate

PwC Argentina; Tandil; On-site; ARS 600,000 - 900,000; Full time

Job summary

PwC Argentina in Buenos Aires is seeking a Benefits Operations & Digital Solutions Senior Associate to support the administration and digitization of employee benefits programs within our People Operations team.

You will analyze data, manage workstreams, mentor junior team members, and translate business needs into practical digital solutions across our Internal Firm Services practice, ensuring compliant and efficient benefits administration for a diverse client portfolio.

Qualifications

• High School Diploma or equivalent.
• At least 2 years of experience.
• Background in Automations, AI tools &/or process improvement.
• Oral and written proficiency in English required.

Responsibilities

• Administering employee disability and wealth protection benefits programs through accurate case handling and record maintenance.
• Coordinating benefit enrollment, eligibility updates, and participant changes in HRIS platforms.
• Interpreting plan provisions and policy rules to resolve benefit questions and support consistent administration.
• Analyzing benefit data, usage trends, and issue patterns to inform process improvements and operational reporting.
• Managing sensitive information with discretion while handling employee inquiries and escalations.
• Preparing benefit communications, reference materials, and process documentation for employees and internal teams.
• Reviewing transactions and submissions for completeness, accuracy, and compliance with plan requirements and legal regulations.
• Supporting leave of absence, return-to-work, and disability-related workflows across benefit programs.
• Identifying opportunities to streamline digital tools, automation, and document management practices.
• Coordinating with internal stakeholders to address operational issues and maintain effective service delivery.
• Understanding the importance of responsible Information Management, including Information Security and Data Protection.
• Ensuring correct Information Security Management practices.

Skills

Automation concepts

AI tools

Process improvement

English proficiency

Education

High School Diploma

Tools

Power Automate

Power BI

Power Query

Microsoft Lists

Copilot

SharePoint

Planner

Job description

PwC Argentina in Buenos Aires is seeking a Benefits Operations & Digital Solutions Senior Associate to support the administration and digitization of employee benefits programs within our People Operations team.

You will analyze data, manage workstreams, mentor junior team members, and translate business needs into practical digital solutions across our Internal Firm Services practice, ensuring compliant and efficient benefits administration for a diverse client portfolio.