Azure SRE Lead for Cloud Reliability & Observability

Devopsroles

Argentina

Remote

ARS 181,747,000 - 272,620,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Teladoc Health seeks a Senior Site Reliability Engineer with strong Microsoft Azure experience to anchor an SRE team, scale production reliability, and drive observability across critical cloud services. You will collaborate with software engineering, product, security, and operations leadership to embed reliability into the software delivery lifecycle.

The role emphasizes defining SLOs/SLIs, incident response, and resiliency patterns, with a focus on Azure-based workloads and cloud-native

Qualifications

:7+ years in site reliability with mission-critical services ownership.
Deep Azure experience including Azure Monitor, Application Insights, AKS, and cloud-native operations across hybrid infrastructure.
Proven track record designing and rolling out an SLO program with SLIs, SLOs, and error budget policy in production environments.
Observability Tools: Hands-on experience with Datadog and Dynatrace, Elastic, Grafana, Prometheus or LogicMonitor.
Hands-on experience implementing and configuring Datadog for monitoring, observability, and alerting.

Responsibilities

Define, implement, and improve SLI/SL0s/error budgets for critical applications and platform services.
Identify and eliminate recurring reliability issues through root cause analysis, automation, and architectural improvements.
Design systems resilient to Azure region, zone, network, dependency, and deployment failures.
Participate in production readiness reviews for new services, major releases, and infrastructure changes.
Build and improve observability across applications, infrastructure, networks, and cloud services.
Develop dashboards, alerts, logs, traces, and metrics using Azure Monitor, Log Analytics, Elastic/ELK, Grafana, OpenTelemetry, Datadog, Dynatrace, New Relic.
Create service health dashboards for engineering, operations, and leadership audiences.
Analyze system performance, bottlenecks, saturation trends, and capacity risks.
Improve backup, disaster recovery, failover, and business continuity practices.
Partner with engineering teams to implement resiliency patterns such as retries, circuit breakers, bulkheads, graceful degradation, and queue-based decoupling.
Support and improve production workloads running on Microsoft Azure.
Collaborate with cloud and network teams on secure, scalable Azure architecture.
Help enforce Azure operational standards, including tagging, monitoring, backup, recovery, identity, security, and cost awareness.
Conduct blameless post-incident reviews and document root causes, contributing factors, corrective actions, and prevention plans.
Work with Incident Management, NOC, Help Desk, and application teams to improve response processes and runbooks.
Work with Security Engineering to ensure production systems follow cloud security and compliance standards.
Support operational controls for identity, access, encryption, secrets management, vulnerability remediation, logging, and auditability.