Assocaite Sales Operations Manager

Aleph; Buenos Aires; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Aleph, a global digital advertising innovator, seeks a Sales Operations Manager to empower our Client Partners and Client Solution Managers. You will own revenue planning, pricing, and end-to-end operational efficiency of tools and processes, partnering with cross-functional teams and external partners.

You’ll lead a CSM team, drive automation with AI tooling, and deliver reporting, planning, and strategic analysis to optimize performance and reduce costs in a fast-paced tech environment.

Formación

• Experience in a fast-paced tech company, preferably digital advertising.
• Strong ability to influence, communicate, and drive change across stakeholders.
• Highly adaptable, able to prioritize and manage multiple priorities.
• Detail-oriented and highly organized with strong problem-solving mindset.
• Excellent verbal and written communication in English and Spanish, with collaborative attitude.
• Daily hands-on use of AI tools to automate workflows and improve efficiency.

Responsabilidades

• Quarterly and annual planning; revenue planning and pricing.
• Weekly sales reporting and analysis: opportunities, pipeline health, weekly status.
• Reporting for upper management on delivery, attainment, pacing, growth, and opportunities.
• Lead a team of Customer Success Managers (CSMs).
• Implement scalable processes and procedures.
• Maintain and grow process documentation (knowledge management).
• Automate processes and improve workflows using AI tools; advise on sales ops policies.
• Liaise with partners' sales operations teams and finance teams during closing.
• Foster strong relationships with Revenue Recognition, Legal, Finance, etc.
• Collaborate with cross-functional teams on strategic projects.

Conocimientos

AI & automation

Excel/Sheets

English & Spanish

Cross-functional influence

Self-starter

Herramientas

Salesforce

AI tools (Gemini/Claude)

N8N

Descripción del empleo

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

The Sales Operations Manager is key to enabling our sales teams (Client Partners and Client Solution Managers) to drive revenue at scale, efficiently and strategically. The role owns revenue planning and pricing, operational effectiveness of our tooling and sales processes, and productive cross-functional partnership across internal teams and our partners. You will support our Business Units representing Twitch, Roblox and Admazing. You'll act as a right hand to the Partner Director on planning, reporting and analysis for the assigned Business Unit, and as the leader of the Client Solutions team, partnering with sales leaders on strategies that improve stakeholder experience, optimize performance and reduce operational costs.

We're looking for a highly organized, self-starting professional who is passionate about process design and optimization, anticipates issues, and takes initiative to solve them.

Main Responsibilities

• Quarterly and annual planning; revenue planning and pricing.
• Weekly sales reporting and analysis: opportunities, pipeline health, weekly status.
• Reporting and analysis for upper management on delivery, attainment, pacing, growth, coverage, efficiency and opportunities.
• Lead a team of CSMs
• Implement processes and procedures to scale.
• Knowledge management: maintain and grow process documentation.
• Process automation and continuous improvement, including leveraging AI tools to streamline reporting, analysis and workflows; provide input on sales ops policies and procedures based on sales feedback and real practice.
• Liaison with partners' sales operations teams.
• Liaison with finance teams; support at closing time; revenue control with the partner's Sales Finance team.
• Foster and maintain strong working relationships with critical business partners (Revenue Recognition, Legal, Finance, etc.).
• Work closely with cross-functional teams on strategic projects.

Skills and Experience Required

• Experience working in a fast-paced technology company, preferably within the digital advertising landscape. Knowledge of mobile advertising, digital media, and/or relevant industry KPIs is a strong plus.
• Strong ability to influence, communicate effectively, and drive change across multiple stakeholders and levels of management.
• Highly adaptable and able to prioritize, multitask, and quickly shift focus to respond to changing business needs and drive growth.
• Self-starter with the ability to work independently, take ownership, and efficiently manage multiple priorities.
• Detail-oriented, highly organized, creative, and resourceful, with a strong problem-solving mindset.
• Excellent verbal and written communication skills, with a collaborative and positive attitude.
• AI & Automation: Daily, hands-on experience using AI tools such as Gemini, Claude, N8N, or similar platforms to automate workflows, improve processes, and drive efficiency. This is a core and non-negotiable requirement of the role.
• Data & Tools: Advanced proficiency in Excel and/or Google Sheets, particularly for reporting, data analysis, and performance tracking. Experience using Salesforce is required.
• Languages: Fluent English and Spanish, both written and spoken, are required.

Why Join Us?

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

#ALEPH