Applied Epic Insurance Associate

Savvital; Comisión de Fomento de Perú; Hybrid; ARS 90,873,000 - 151,455,000; Full time

Benefits offered by this job

Base salary competitive

Bonuses based on performance

Career progression opportunities

Insurance industry experience

Job summary

Savvital is seeking an experienced Applied Epic Insurance Associate to support a busy P&C insurance agency. The role requires hands-on management of client records, COIs, endorsements, renewals, and policy servicing within Applied Epic.

Ideal candidates will have intermediate to advanced Applied Epic experience in a professional insurance setting, strong organizational skills, and the ability to handle high-volume requests with accuracy and service excellence.

Qualifications

• Advanced Applied Epic proficiency demonstrated in a working insurance agency.
• Hands-on experience managing client records, policy files, COIs, endorsements, renewals.

Responsibilities

• Applied Epic Management: Maintain client accounts, policy files, and activity logs in Applied Epic.
• COIs: Prepare, issue, track, and follow up on certificates of insurance with high-volume requests.
• Policy Servicing: Process endorsements and update client and policy information.
• Quoting & Re-quoting: Gather information, obtain quotes, assist with proposals.
• Renewal Management: Monitor renewals, coordinate with carriers, gather updated information.
• Documentation & Reporting: Maintain digital records and use Applied Epic reporting features.
• Producer Support: Manage calendars, appointments, and follow-ups for producers/accounts.
• Client Communication: Respond to inquiries and coordinate service requests.
• Task Prioritization: Manage multiple requests with accuracy and deadlines.

Skills

Applied Epic proficiency

Job description

ABOUT THE COMPANY

Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that add real capacity to a client's workday.

Our mission is to provide affordable solutions to growing companies through strategic task delegation. We envision creating an ecosystem that resonates with the human touch every business needs.

ABOUT THE ROLE

We are looking for an experienced Applied Epic Insurance Associate with strong hands-on proficiency in Applied Epic to support the daily operations of a Property & Casualty (P&C) insurance agency.

The ideal candidate will have practical experience managing client records, policy documentation, certificates of insurance, endorsements, renewals, and other essential insurance servicing tasks within Applied Epic.

Intermediate to advanced Applied Epic proficiency is mandatory for this role. Candidates must have prior hands-on experience using the system in a professional insurance agency environment. Applicants with beginner-level knowledge or exposure limited to training will not be considered.

Key Responsibilities

• Applied Epic Management: Navigate and maintain client accounts, policy files, activity logs, and documentation within Applied Epic.
• Certificates of Insurance (COIs): Prepare, issue, track, and follow up on certificates of insurance, including handling high-volume requests and maintaining accuracy.
• Policy Servicing: Process policy endorsements, update client and policy information, and ensure records remain accurate and up to date.
• Quoting & Re-quoting: Gather required information, coordinate with carriers, obtain quotes, and assist with preparing insurance proposals.
• Renewal Management: Monitor upcoming renewals, initiate proactive client outreach, gather updated information, coordinate with carriers, and maintain renewal documentation.
• Documentation & Reporting: Maintain organized digital records, manage insurance documents, and use Applied Epic's reporting and activity-tracking features.
• Producer Support: Manage calendars, schedule appointments, track outstanding tasks, and coordinate follow-ups to support producers and account managers.
• Client Communication: Respond professionally to client inquiries, coordinate service requests, and ensure timely follow-up on outstanding items.
• Task Prioritization: Manage multiple requests and deadlines while maintaining accuracy, organization, and a high standard of client service.

Requirements

• Demonstrated intermediate to advanced proficiency in Applied Epic, with practical experience in a working insurance agency environment.
• Hands-on experience managing client records, policy files, activity logs, and insurance documentation within Applied Epic.
• Working knowledge of certificate issuance, certificate holder management, endorsements, renewals, and policy servicing workflows.
• Experience with insurance quoting, re-quoting, carrier coordination, and proposal preparation.
• Understanding of Property & Casualty (P&C) insurance operations.
• Strong organizational skills and the ability to manage high-volume requests and competing priorities.
• Excellent verbal and written communication skills, particularly when communicating with clients and insurance carriers over the phone.
• Strong attention to detail and a commitment to maintaining accurate policy records and documentation.
• Ability to work independently, track follow-ups, and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Previous experience supporting US-based P&C insurance agencies.
• Experience handling high-volume COI requests and managing certificate holders in Applied Epic.
• Familiarity with Applied Epic reporting, document management, and renewal activity tracking.
• Previous experience providing administrative and operational support to insurance producers or account managers.

Important Screening Criteria

Applied Epic experience is a mandatory requirement. Candidates must be able to demonstrate practical, day-to-day use of the system beyond basic navigation or introductory training.

Candidates with no prior Applied Epic experience, beginner-level proficiency, or training-centre exposure only will not be considered.

What We're Looking For

We are looking for a detail-oriented and dependable professional who can step into an established insurance workflow with minimal system training. The right candidate will combine strong Applied Epic proficiency with sound insurance operations knowledge, professional communication, and a proactive approach to client service.

COMPENSATION & BENEFITS

• Base Salary: Market Competitive (determined by experience).
• Allowances: Premium Internet, Electricity, and Wellbeing allowances.
• Growth: Annual performance-based increments and structured career progression.
• Bonuses: Individual performance and team-based target bonuses.