AI Incident Response Specialist

Alignerr Corp.; Buenos Aires; Híbrido; ARS 600 000 - 1 000 000; Tempo integral

Resumo da oferta

Cognizant is seeking a Crisis Response Agent to join a fast-paced, globally connected team. The role involves working with online sources and internal information to elevate issues of concern for our client, focusing on rapid, high-impact awareness of world events.

The ideal candidate will have excellent English communication skills, take initiative, and be highly client-centric. You will engage with various stakeholders and partners to ensure timely, accurate handling of incidents and updates.

Qualificações

• Excellent English communication skills.
• Client-centric oriented.
• Demonstrates initiative and takes responsibility.

Responsabilidades

• Understand and perform to expectation all new tasks, workflows and processes as rolled out by Shift & Team Leads.
• Readily suggest process improvements to drive efficiencies and quality of the team's work.
• Participate in, and when necessary, lead communication between stakeholders and supporting teams.

Conhecimentos

Excellent English

Initiative

Client-centric mindset

Descrição da oferta de emprego

Cognizant is seeking a Crisis Response Agent to join a fast-paced, globally connected team. The role involves working with online sources and internal information to elevate issues of concern for our client, focusing on rapid, high-impact awareness of world events.

The ideal candidate will have excellent English communication skills, take initiative, and be highly client-centric. You will engage with various stakeholders and partners to ensure timely, accurate handling of incidents and updates.