Ai Enablement & Knowledge Operations Analyst

Yo Ai Labs; Buenos Aires; On-site; ARS 63,611,000 - 99,961,000; Full time

Job summary

AgileEngine is seeking a Business Analyst to assess existing reporting and define a future-state reporting strategy and governance model across a broad stakeholder community. You will map current artifacts, interview stakeholders, and translate requirements into structured documentation to guide decisions.

Ideal candidates have 4+ years in business analysis, strong communication, and experience with reporting portfolios, data governance, and BI platforms to enable sustainable reporting

Qualifications

• Strong business analysis experience (≥4 years).
• Ability to conduct stakeholder interviews and run requirements workshops.
• Experience assessing and rationalizing a reporting or analytics portfolio.
• Translate business needs into structured requirements.
• Develop process maps, inventories, roadmaps, and documentation.
• Identify gaps and opportunities for simplification.
• Collaborate across business, tech, data and risk stakeholders.
• Excellent written and verbal communication with senior stakeholders.

Responsibilities

• Develop a comprehensive inventory of reports, dashboards, metrics, and artifacts.
• Research historical reporting to understand original business needs and users.
• Assess relevance, duplication, usability, and value of existing reporting.
• Identify gaps and reports no longer serving a purpose.
• Recommend retention, enhancement, consolidation, replacement, or decommissioning.
• Identify stakeholder groups and personas consuming reporting.
• Conduct structured interviews and working sessions to gather objectives.
• Translate needs into well-defined business and functional requirements.
• Reconcile competing or overlapping requirements across groups.

Skills

Business analysis

Stakeholder interviews

Requirements workshops

Requirements translation

Process mapping

Data governance

Analytical thinking

Cross‑functional collaboration

Tools

BI platforms

Reporting platforms

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Business Analyst to assess existing reporting and define a future-state reporting strategy and governance model across a broad stakeholder community.

MUST HAVES

- Strong business analysis and requirements-management experience of at least 4 years.

- Demonstrated ability to conduct stakeholder interviews and facilitate requirements workshops.

- Experience assessing and rationalizing an existing reporting or analytics portfolio.

- Strong ability to translate complex business needs into structured business and functional requirements.

- Experience developing process maps, requirements documentation, reporting inventories, and roadmaps.

- Strong analytical skills with an ability to identify duplication, gaps, inconsistencies, and opportunities for simplification.

- Ability to operate across business, technology, data, and risk stakeholders.

- Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.

- Strong organizational skills and the ability to drive requirements through ambiguity and competing stakeholder priorities.

NICE TO HAVES

- Experience with management reporting, operational risk, technology risk, cybersecurity, vulnerability management, or other data-intensive operational environments.

- Experience with BI and other reporting platforms and familiarity with data governance concepts.

- Understanding of metric definitions, controls, data quality, lineage, and reporting governance.

- Experience establishing sustainable reporting operating models rather than solely delivering individual reports.

WHAT YOU WILL DO

- Develop a comprehensive inventory of existing reports, dashboards, metrics, and related reporting artifacts.

- Research historical reporting and prior requirements to understand the original business need, intended audience, and use cases.

- Assess existing reporting for relevance, duplication, usability, consistency, and continued business value.

- Identify reporting gaps as well as reports that may no longer serve a meaningful business purpose.

- Develop recommendations to retain, enhance, consolidate, replace, or decommission existing reporting.

- Identify the stakeholder groups and personas that consume, produce, or rely upon reporting.

- Conduct structured interviews and working sessions to understand business objectives, reporting needs, pain points, decision‑making requirements, and desired outcomes.

- Translate stakeholder needs into well‑defined business and functional requirements.

- Reconcile competing or overlapping requirements across stakeholder groups