Accounts Receivable Clerk

ICANotes, LLC; Argentina; On-site; ARS 68,215,000 - 98,533,000; Full time

Job summary

ICANotes, LLC is seeking an Accounts Receivable Clerk in Argentina to manage customer billing inquiries, post payments, and update Zoho subscriptions. The role emphasizes accuracy, confidentiality, and proactive communication with clients.

The right candidate will monitor ticket queues, analyze invoices, resolve payment discrepancies, and contribute to process improvements while maintaining data integrity and strong customer service.

Qualifications

• Experience in billing or accounts receivable preferred.
• Experience working with CRM tools preferred.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in billing and accounting software.
• Problem-solving skills to address and resolve billing discrepancies.
• Expertise in auditing and identifying discrepancies in financial records.
• Previous experience in a customer service or customer facing role.
• Proficient in PC and data entry skills.
• Fluent in English.

Responsibilities

• Monitor customer ticket queue and respond to inquiries via email and phone.
• Analyze customer invoices and adjust as needed.
• Resolve discrepancies with customer payments and account information.
• Assist in the collections process of past due accounts.
• Be open to providing feedback around optimizing internal processes.
• Protect the organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities.

Skills

Billing & AR experience

CRM tools experience

Analytical skills

Communication skills

Data entry

English fluent

Tools

Billing software

CRM software

Job description

ICANotes is a health tech company founded in 1999 and headquartered in Annapolis, Maryland. It provides a cloud-based Electronic Health Record (EHR) and practice management system built exclusively for psychiatry, therapy, and addiction treatment providers.

About the role As an Accounts Receivable Clerk at ICANotes , you will be responsible for handling customer billing inquiries via email and phone, collecting and posting customer payments, and updating customer subscription profiles in Zoho.

What you'll do

• Monitor customer ticket queue and respond to customer inquiries via email and phone
• Analyze customer invoices and adjust as needed
• Resolve discrepancies with customer payments and account information
• Assist in the collections process of past due accounts
• Be open to providing feedback around optimizing internal processes
• Protect the organization's value by keeping information confidential
• Update job knowledge by participating in educational opportunities

Qualifications

• Experience in billing or accounts receivable preferred
• Experience working with CRM tools preferred
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in billing and accounting software
• Problem-solving skills to address and resolve billing discrepancies
• Expertise in auditing and identifying discrepancies in financial records
• Previous experience in a customer service or customer facing role
• Proficient in PC and data entry skills
• Fluent in English

Originally posted on Himalayas