Accounts Receivable & Billing Analyst

Priority1; Argentina; On-site; ARS 35,455,000 - 41,712,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Profit Sharing

Job summary

Priority1 is hiring for a Collections/Customer Service role to manage payment statuses, reconcile invoices, and support our sales team in a fast-paced logistics environment. You will interact with customers using our Collections System to resolve discrepancies and keep accounts current.

The position emphasizes analytical problem solving, clear communication, and the ability to handle difficult conversations with large customers while adhering to policies and offering options to resolve issues.

Qualifications

• Previous Collections/Customer Service experience preferred.
• Skilled in both verbal and written communication
• Proven analytical and problem solving skills
• Capable of identifying customer needs and maintain and support a customer service philosophy
• Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
• Has talent to exercise good judgment.
• Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
• Ability to have difficult conversations with large customers
• Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.

Responsibilities

• Contact customers regarding payment status and document updates in Collections System.
• Responsible for invoice reconciliation process each morning.
• Distribute weekly aging reports to our sales teams.
• Conduct monthly meeting with sales organization to review high risk accounts.
• Researches invoice discrepancies and unapplied checks.
• Processes credit card payments and any necessary credits on a customer’s account.

Skills

Collection experience

Verbal & written communication

Analytical & problem solving

Customer service philosophy

Decision making under pressure

Adaptability

Handling difficult conversations

Education

College degree preferred or equivalent

Job description

Priority1 is hiring for a Collections/Customer Service role to manage payment statuses, reconcile invoices, and support our sales team in a fast-paced logistics environment. You will interact with customers using our Collections System to resolve discrepancies and keep accounts current.

The position emphasizes analytical problem solving, clear communication, and the ability to handle difficult conversations with large customers while adhering to policies and offering options to resolve issues.