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Job summary
A technology support service provider in Abu Dhabi is looking for a professional to provide on-site technical support for hardware and software. The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience, ensuring classroom technology is operational and reliable. Responsibilities include troubleshooting, maintaining computers, and assisting with new device onboarding.
Qualifications
- Bachelor's degree in a relevant field.
- 3-5 years of relevant experience in technical support.
Responsibilities
- Provide on-site technical support for hardware and software.
- Ensure classroom technology is operational and reliable.
- Troubleshoot and resolve hardware and software issues.
- Maintain and update computers, printers, and peripherals.
- Support classroom AV equipment and interactive displays.
- Apply security updates and basic network maintenance.
- Assist with onboarding new devices and user accounts.
Education
- Provides on-site technical support for hardware and software
- Ensures classroom technology is operational and reliable
- Troubleshoot and resolve hardware and software issues
- Maintain and update computers, printers, and peripherals
- Support classroom AV equipment and interactive displays
- Apply security updates and basic network maintenance
- Assist with onboarding new devices and user accounts
- BSc degree
- 3-5 years relevant experience
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.