Helpdesk Technician jobs in United States

To provide comprehensive veterinary care to the SeaWorld Abu Dhabi (SWAD) animal population (mammals, fish, reptiles, birds, and invertebrates) as well as providing support for the affiliated regional marine life rescue and rehabilitation program.

The post holder is integral to the maintenance of SeaWorld’s high animal welfare standards and to the advancement of the field and science of marine animal health. This role will assist and participate in the animal welfare program and play an active role in research opportunities at SWAD.

JOB SCOPE

• Assists with veterinary treatments and procedures for all aspects of SeaWorld Abu Dhabi’s collection as directed by Veterinarians
• Coordinates medical procedures, treatment, routine husbandry behavioral scheduling and other protocols as directed by the leadership teams
• Maintains and cleans the medical areas, surgical room and equipment
• Performs pharmaceutical and medical supplies inventories and updates the tracker accordingly
• Participates in the medical care of rescued wildlife including but not limited to dugongs, birds, sea turtles, and
• Assists with anesthetic procedures, radiology procedures, collection of veterinary samples, and preparation of samples for diagnostic testing
• Consults and educates the animal colleagues, leadership teams and occasionally guests, in areas of health, welfare, and husbandry
• Assists with animal health research projects and prepares data results for presentations and peer-reviewed publications
• Assists in maintaining all animal records
• Assists in the field for rescues, health assessments and field research with various species when required
• Works in varying shifts / hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays
• Lifts, carries, pushes, pulls up to 50 lbs / 20kg on occasion; extensive walking or standing indoors or outdoors; tasks that involve repetitive motions such as bending, stooping, or lifting
• Performs other duties as assigned

JOB ESSENTIALS

• Diploma in a related field or equivalent
• Ability to obtain a license or certification for veterinary technician in the UAE as required
• At least 2-3 years of proven experience in a veterinary hospital as a veterinary technician.
• Excellent English communication skills and teamwork abilities
• Ability to be flexible and adapt quickly as the needs of the animal collection develop
• Knowledge in current computer application, including in MS Office
• Basic mathematical skills

JOB DESIRABLES

• Familiar with professional zoo / aquarium communities and non-domestic species
• Previous experience with data entry, various hematology and reproductive analyzers and equipment maintenance schedules