Field Technician jobs in United Arab Emirates

Black & Grey HR ishiring a Service Engineer (Weighing Scale) for a reputed client specializing in high-precision machinery for the jewelry manufacturing industry. The role involves installing, maintaining, and troubleshooting digital weighing scale machines at client sites, along with promoting Annual Maintenance Contracts (AMCs). This is a field-based role requiring technical expertise and strong customer service skills.

• Install and calibrate new digital weighing scale machines at client locations.
• Conduct scheduled maintenance, troubleshoot breakdowns, and provide emergency support.
• Diagnose and resolve technical faults with precision and efficiency.
• Maintain accurate service records and documentation for all client visits.
• Promote AMC services and generate leads during on-site visits.
• Follow up on AMC renewals and convert potential leads into new contracts.
• Deliver product demonstrations and end-user training sessions.
• Maintain excellent relationships with clients and provide timely resolution of issues.
• Coordinate with internal teams for spare parts, technical support, and escalations.
• Adhere to all SOPs and safety protocols during service activities.

• Diploma or Degree in Electronics, Instrumentation, Mechatronics, or a related field.
• 4–5 years of hands-on experience in servicing digital weighing machines – experience in the jewelry sector is highly preferred.
• Strong technical understanding of precision instruments and calibration techniques.
• Excellent communication skills in English and Hindi.
• Customer-centric attitude with problem-solving abilities and sales orientation.
• Willingness to travel to client sites and work in the field.

• Competitive salary with performance-based incentives.
• Training and exposure to industry-leading equipment brands.
• Opportunities for professional development and growth in a dynamic work environment.

If you are a technically skilled professional with a passion for precision and customer service, apply now to join a market leader in the jewelry machinery industry!