Communications Specialist jobs in United States

Fitch Learning is currently seeking a Senior Director, Commercial Director based in our Dubai, office.

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

You will be responsible for managing Fitch Learning's commercial activity across the MEA region. You should expect to manage your own Client portfolio as well as commercially leading the Business Development team. Your focus on this role will be to help grow and strengthen FL position as the premier leader in financial education across MEA.

You will work closely with FL’s senior management team and align alongside your FS and FR counterparts and peers across various functions. This will include FS MEA Head of Sales and B2B Business Development teams. This role is accountable for revenue, we value commerciality in all our senior team and this role would also expect to be external market facing as required.

What We Offer:

• High growth potential to help build the next phase of growth for an existing successful business into the Financial Education provider of choice across the MEA.
• Industry leading leadership team who has a track record of optimizing business performance.
• Fitch Group support and resources to differentiate our position in the market.

How You’ll Make an Impact:

• Deliver the MEA commercial plan through intellect and disciplined execution of a plan.
• Leverage Fitch Solutions/Ratings resources to help build more brand awareness for FitchLearning.
• Manage a team of commercial managers and drive Thought Leadership through the team ensuring strong support and development
• Reporting to Client Solutions, Managing Director provide regular updates on business performance, challenges, and new opportunities, maintaining a revenue metric reporting approach.
• Actively help identify, manage, and develop new commercial opportunities, specifically in the financial services sector, but also extending out to other relevant sectors.
• Input into the Thought Leadership of FL MEA, helping shape and position the message across media channels to raise commercial awareness and opportunity.
• Deliver against key performance indicators, examples of which include:
  • Business Development activity metrics
  • Product Quality – feedback from learners, market reputation, topicality
  • Client Quality– Ux and learner satisfaction
• Achieve revenue and other financial targets, continually driving performance to new levels.
• Help develop the FL ‘Go 2 Market’ strategy, including positioning, marketing and media channels.
• Provide strong L&D knowledge and skill requirements of the specific FL product segment in the region (Credit, Risk, WM, Professional Qualifications) and be able to translate that understanding into a commercial sales plan.
• See and interpret emerging themes into commercial actions and manage how these themes shape the future offering.
• Provide advisory services to peers on FL topics and help shape the wider client offering.

You May be a Good Fit if:

• Understanding of the financial markets either through a similar Commercial role or as a market practitioner.

• Track record of commercial aptitude and delivery in a professional education/information services industry.
• Understanding of the B2B corporate education market and the impact of emerging trends on the industry.
• Strong commercial markets experience (>10 years) in working in a financial institution or financial education provider.
• Expertise gained through Fin Ed sales advisory and/or direct and indirect client sales channel interactions.

What Would Make You Stand Out:

• Committed ambition to build a business and take responsibility for financial deliverables.
• Drive to ‘make it happen’ through situational leadership skills.
• Experience managing Learning/Business Development projects.
• Seniority: Ability to operate and report at a senior level, working in a fast-paced entrepreneurial environment.
• Leadership: Conflict Management, Negotiation, Problem Solving, Stakeholder engagement.
• Excellent communication and presentation skills to all levels of seniority across Sales, Product, Operational and Technical teams.
• Relationship: Excellent skills in relationship building.
• Commercial: Business Acumen, Sales & Marketing.
• Technical Competence: Data, Financial markets, Credit, Risk.
• Applications: MS office, CMS.

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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