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Elevators & Escalators Service Engineer - Field Ops Lead
Resumo da oferta
A leading engineering firm in Abu Dhabi is looking for a dynamic Service Engineer to oversee the efficient installation of solutions. The role requires a Bachelor's degree in Engineering and involves navigating operational challenges while ensuring customer satisfaction. Ideal candidates will be self-motivated with strong analytical skills, and experience in elevator service operations is preferred. Fluency in English is essential, while Arabic is advantageous. This position offers a chance to be part of a collaborative and innovative culture.
Qualificações
- Experience in elevator service operations or service sales is preferred.
- Fluent in English, Arabic proficiency is a plus.
- Open to applicants from any location; GCC experience is an advantage.
Responsabilidades
- Accountable for customer satisfaction through quality of service and clear communication.
- Resolving customer service quality complaints and invoicing issues.
- Manage and control field operations costs and service repair sales.
- Conduct third-party inspections and follow up on actions taken.
- Accountable for performance and development of assigned technicians.
Conhecimentos
Formação académica
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.