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Elevators & Escalators Service Engineer - Field Ops Lead
KONE Middle East UAE
Abu Dhabi
Presencial
AED 120.000 - 200.000
Tempo integral
Há 2 dias
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Resumo da oferta
A leading engineering firm in Abu Dhabi is looking for a dynamic Service Engineer to oversee the efficient installation of solutions. The role requires a Bachelor's degree in Engineering and involves navigating operational challenges while ensuring customer satisfaction. Ideal candidates will be self-motivated with strong analytical skills, and experience in elevator service operations is preferred. Fluency in English is essential, while Arabic is advantageous. This position offers a chance to be part of a collaborative and innovative culture.
Qualificações
Experience in elevator service operations or service sales is preferred.
Fluent in English, Arabic proficiency is a plus.
Open to applicants from any location; GCC experience is an advantage.
Responsabilidades
Accountable for customer satisfaction through quality of service and clear communication.
Resolving customer service quality complaints and invoicing issues.
Manage and control field operations costs and service repair sales.
Conduct third-party inspections and follow up on actions taken.
Accountable for performance and development of assigned technicians.
Conhecimentos
Strong analytical skills
Customer service focus
Ability to learn quickly
Self-motivated
Well-organized
Formação académica
Bachelor's degree in Electrical/Mechatronics/Electronics/Industrial Engineering
Descrição da oferta de emprego
A leading engineering firm in Abu Dhabi is looking for a dynamic Service Engineer to oversee the efficient installation of solutions. The role requires a Bachelor's degree in Engineering and involves navigating operational challenges while ensuring customer satisfaction. Ideal candidates will be self-motivated with strong analytical skills, and experience in elevator service operations is preferred. Fluency in English is essential, while Arabic is advantageous. This position offers a chance to be part of a collaborative and innovative culture.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.