Zoho CRM Administrator — Data-Driven Growth & Automation

SlicitOfficial; Dubai; On-site; AED 160,000 - 260,000; Full time

Benefits offered by this job

Health insurance

Retirement planning

Generous vacation

Professional development

Job summary

SLICIT is seeking an experienced CRM Administrator in Dubai to optimize our Zoho One CRM. You will configure, maintain, and strategically enhance CRM to support marketing, sales, and customer service initiatives.

A strong focus on data governance, analytics, and seamless integrations will drive engagement and efficiency. You will report to the Head of Marketing and play a key role in training users, upgrading CRM capabilities, and delivering measurable improvements in customer interactions and

Qualifications

• Experience with Zoho One CRM customization, configuration, and troubleshooting.
• CRM platform administration experience across Salesforce, Dynamics, or HubSpot.
• Data management and analytics skills to derive insights for engagement optimization.
• Technical ability to integrate CRM with other business systems and customize CRM features.
• Proven ability to identify and implement CRM process improvements for efficiency.
• Experience in developing and delivering CRM user training and support.
• Project management experience in CRM upgrades, migrations, and related projects.

Responsibilities

• Optimize and configure Zoho One CRM to support marketing, sales, and service.
• Maintain and enhance the CRM system for operational excellence and seamless customer interactions.
• Collaborate with cross-functional teams to implement data-driven CRM strategies.

Skills

Zoho One

CRM Admin

Data Analytics

CRM Integration

Process Improvement

Training & Support

Project Management

Tools

Zoho One

Salesforce

Microsoft Dynamics

HubSpot

Job description

SLICIT is seeking an experienced CRM Administrator in Dubai to optimize our Zoho One CRM. You will configure, maintain, and strategically enhance CRM to support marketing, sales, and customer service initiatives.

A strong focus on data governance, analytics, and seamless integrations will drive engagement and efficiency. You will report to the Head of Marketing and play a key role in training users, upgrading CRM capabilities, and delivering measurable improvements in customer interactions and