Workshop Foreman - Automotive Aftersales

AlFuttaim; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim Group is seeking a Workshop Foreman for its automotive aftersales operations in Dubai, UAE. The role requires 5-7 years of hands-on workshop experience, strong supervisory capabilities and a focus on delivering quality vehicle repairs.

The Foreman will coordinate daily activities, allocate jobs, monitor technician performance and ensure repairs are completed efficiently and to standards. The position is on-site in Dubai with a focus on productivity, safety, and customer satisfaction.

Qualifications

• Diploma, technical qualification or degree in Automotive Engineering, Mechanical Engineering or a related technical discipline.
• 5-7 years of relevant automotive workshop experience in a similar or equivalent role.
• Strong practical knowledge of automotive repair and maintenance operations.

Responsibilities

• Supervise daily workshop activities to maintain efficient operations and productivity.
• Allocate repair jobs to technicians according to workshop requirements and schedules.
• Monitor progress to ensure timely completion and review completed work for quality.
• Coordinate workshop workflows and use of technical resources.
• Maintain safety procedures and support timely vehicle delivery.
• Provide technical guidance to technicians and ensure adherence to warranty processes.

Skills

Automotive knowledge

Workshop planning

Team supervision

Quality monitoring

Education

Automotive Engineering diploma

Tools

Microsoft Office

Job description

Workshop Foreman - Automotive Aftersales Job Snapshot - Role: Workshop Foreman - Automotive Aftersales - Location: United Arab Emirates Dubai - Industry: Automotive - Function: Vehicle Repair and Maintenance - Experience: 5-7 years of relevant automotive workshop experience - Job Type: Full Time - Work Arrangement: On-site

Al-Futtaim Group is building a talent pool of experienced Workshop Foremen for future automotive aftersales opportunities across the United Arab Emirates. The company is seeking technically skilled professionals with practical workshop experience, strong supervisory capabilities and a commitment to delivering quality vehicle repairs. As a Workshop Foreman, you will oversee daily workshop activities, coordinate job allocation, monitor technician performance and ensure repair work is completed efficiently and to the required standards. The role involves maintaining workshop productivity, supporting technical teams, enforcing safety procedures and contributing to timely vehicle delivery. The successful candidate will combine automotive technical knowledge with effective planning, communication and team leadership to support smooth workshop operations and a positive customer experience. This is a future recruitment opportunity for professionals with 5-7 years of relevant automotive workshop experience.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Automotive
• Function: Vehicle Repair and Maintenance
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

What You Will Do

• Supervise daily workshop activities to maintain efficient operations and consistent productivity.
• Allocate repair and maintenance jobs to technicians according to workshop requirements and schedules.
• Monitor assigned jobs and follow up on progress to ensure timely completion.
• Coordinate workshop workflows to support effective use of available technical resources.
• Identify operational delays and work with the team to address issues affecting job completion.
• Maintain clear communication between technicians and workshop management regarding work progress and priorities.
• Support timely vehicle completion and delivery in accordance with agreed schedules.
• Monitor the quality of vehicle repairs and maintenance activities to ensure required workmanship standards are achieved.
• Review completed work and identify opportunities to minimise repeat repairs.
• Provide technical guidance to technicians when required.
• Ensure workshop processes and repair procedures are followed consistently.
• Maintain compliance with applicable warranty requirements during workshop operations.
• Support improvements in repair quality, technical performance and service reliability.
• Promote a quality-focused approach throughout the workshop.
• Lead and support technicians in carrying out their assigned workshop responsibilities.
• Provide technical coaching and practical guidance to strengthen technician capabilities.
• Identify areas where additional training or performance improvement is required.
• Monitor technician productivity, efficiency and work quality.
• Address operational concerns and support technicians in resolving work-related challenges.
• Encourage teamwork, accountability and effective communication across the workshop.
• Contribute to the development of a capable and efficient technical team.
• Maintain a safe and organised workshop environment.
• Ensure technicians follow established workshop safety procedures.
• Monitor adherence to operational processes, technical standards and workplace requirements.
• Identify safety concerns and support appropriate corrective actions.
• Promote safe working practices during vehicle inspection, repair and maintenance activities.
• Ensure workshop activities are conducted in accordance with established procedures and warranty requirements.
• Monitor workshop productivity and technician efficiency against operational expectations.
• Review job progress and identify factors affecting workshop performance.
• Support efficient job allocation and resource utilisation.
• Maintain accurate technical information and communicate relevant workshop performance updates.
• Prepare and share technical reports and operational information when required.
• Work with workshop management to improve workflow efficiency and timely job completion.
• Support a customer-focused workshop environment through consistent repair quality and timely service delivery.
• Coordinate with workshop colleagues to ensure vehicles are completed to the required standards.
• Help minimise repeat jobs by maintaining effective quality control.
• Contribute to customer satisfaction through reliable workmanship and efficient workshop operations.
• Maintain professional working relationships with colleagues involved in the aftersales service process.

Qualifications and Experience

• Diploma, technical qualification or degree in Automotive Engineering, Mechanical Engineering or a related technical discipline.
• 5-7 years of relevant automotive workshop experience in a similar or equivalent role.
• Strong practical knowledge of automotive repair and maintenance operations.
• Experience supervising, training and coaching automotive technicians.
• Demonstrated ability to manage workshop job allocation, workflow and repair schedules.
• Experience monitoring technician productivity, operational efficiency and repair quality.
• Understanding of workshop procedures, safety requirements and warranty processes.
• Ability to prepare and communicate technical information and operational reports.
• Computer literacy and working knowledge of Microsoft Office applications.

Required Skills and Competencies

• Strong automotive technical knowledge and workshop operational expertise.
• Effective workshop planning, organisation and job-control capabilities.
• Ability to supervise, guide and develop technical teams.
• Sound understanding of technician productivity and workshop efficiency.
• Strong repair quality monitoring and problem-solving skills.
• Ability to coordinate multiple workshop jobs and follow up on completion.
• Good analytical skills and attention to technical details.
• Clear verbal and written communication skills.
• Ability to maintain effective professional relationships with technicians and management.
• Strong teamwork and organisational capabilities.
• Customer-oriented approach with a commitment to service quality.
• Ability to work effectively in a busy automotive workshop environment.
• Focus on safe working practices, timely delivery and continuous operational improvement.

About the Aftersales Team

The Workshop Foreman will work within Al-Futtaim 's automotive aftersales environment, collaborating closely with technicians, workshop management and other service personnel. The team focuses on repair quality, workshop efficiency, workplace safety and customer satisfaction. The Workshop Foreman contributes to these objectives by coordinating daily technical activities, supporting technician development and ensuring that vehicle repairs are completed according to required standards and timelines. The position requires practical technical leadership and effective communication to maintain smooth workshop operations.

Candidate Application Information

Al-Futtaim is developing a talent pool for future Workshop Foreman opportunities across the UAE. Candidates should review the position requirements carefully and prepare a personalised CV highlighting their automotive workshop experience, technical qualifications, supervisory responsibilities and achievements in workshop productivity and repair quality. Al-Futtaim 's Talent Acquisition team assesses candidates based on relevant professional experience, technical capabilities, workplace behaviours and alignment with the Group 's values of Respect, Integrity, Collaboration and Excellence. The company aims to provide a professional candidate experience and makes efforts to review and respond to applications throughout the recruitment process.

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group is a privately held regional organisation headquartered in Dubai, United Arab Emirates. The Group operates through five principal business divisions: automotive, financial services, real estate, retail and healthcare. Its operations span more than 20 countries across the Middle East, Asia and Africa, employing more than 35,000 people and maintaining partnerships with over 200 international brands. Al-Futtaim 's business approach combines entrepreneurship, customer focus and continuous development to respond to changing market requirements. The organisation is guided by its core values of Respect, Integrity, Collaboration and Excellence.