Workshop Foreman | Al-Futtaim Automotive | UAE

Al-Futtaim; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Al-Futtaim is building a strong pool of talent for future Workshop Foreman opportunities across the UAE. You will oversee daily shop-floor activities, coordinate job distribution, support technicians, and uphold safety and quality standards to ensure high-quality work delivered on time.

The role requires 5–7 years of automotive workshop experience, excellent communication, and a customer-focused mindset. UAE-based, on-site position offering opportunities for growth.

Qualifications

• Diploma or degree in Automotive or Mechanical Engineering (or equivalent).
• 5–7 years of automotive workshop experience.
• Strong technical knowledge of workshop operations.
• Experience supervising, training and coaching technical teams.
• Ability to manage job allocation, workshop workflow, productivity, and quality.
• Good communication and teamwork skills.

Responsibilities

• Oversee daily workshop activities to maintain productivity and efficiency.
• Allocate, control, and follow up on workshop jobs per schedule.
• Monitor repair quality and minimise repeat jobs.
• Support timely vehicle completion and delivery.
• Maintain a safe workshop environment and enforce safety procedures.
• Train and coach technicians to improve capabilities and performance.
• Maintain effective communication across the workshop for smooth operations.
• Ensure processes and warranty requirements are followed.
• Monitor technician productivity and address issues as needed.
• Support a customer-focused culture with high workmanship standards.

Skills

Automotive knowledge

Workshop leadership

Training technicians

Quality standards

Communication

Planning & organising

Problem solving

Customer focus

MS Office

Education

Diploma/degree in Automotive or Mechanical Engineering

Tools

Microsoft Office

Job description

Job Requisition ID: 182675

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role

We are currently building a strong pool of talent for future Workshop Foreman opportunities across the UAE.

As a Workshop Foreman, you will play a key role in ensuring the workshop delivers high-quality work efficiently and on time. You will oversee daily shop-floor activities, coordinate job distribution, support technicians, maintain workshop safety and quality standards, and contribute to an excellent customer experience.

What You Will Do

• Oversee daily workshop activities to maintain high levels of productivity and efficiency.
• Allocate, control, and follow up on workshop jobs to ensure work is completed correctly and according to schedule.
• Monitor the quality of repairs and minimise repeat jobs.
• Support timely vehicle completion and delivery.
• Maintain a safe workshop environment and ensure established safety procedures are followed.
• Train and coach technicians to strengthen their technical capabilities and improve performance.
• Maintain effective communication across the workshop to support smooth day-to-day operations.
• Ensure workshop processes, procedures, and warranty requirements are consistently followed.
• Monitor technician productivity and efficiency and address operational concerns when required.
• Support a customer-focused culture by maintaining high standards of workmanship and service quality.

Required Skills To Be Successful

• Strong automotive technical knowledge and workshop experience.
• Excellent workshop organisation and job-control skills.
• Ability to lead, train, and coach technicians.
• Strong understanding of workshop productivity, efficiency, and quality standards.
• Ability to prepare and communicate technical information and reports.
• Good communication and relationship-building skills.
• Strong planning, organising, analytical, and follow-up capabilities.
• Customer-focused and quality-driven approach.
• Computer literacy and working knowledge of Microsoft Office applications.
• Ability to work effectively in a fast-paced workshop environment.

About The Team

You will be part of a dynamic automotive aftersales team focused on quality, efficiency, safety, and customer satisfaction. Working closely with technicians and workshop management, you will help coordinate daily operations, develop team capabilities, and ensure vehicles are repaired to the required standards within agreed timelines.

What Equips You For The Role

• Diploma, technical qualification, or degree in Automotive Engineering, Mechanical Engineering, or a related technical discipline.
• 5–7 years of relevant automotive workshop experience in a similar or equivalent role.
• Strong technical knowledge and practical understanding of automotive workshop operations.
• Experience supervising, training, and coaching technical teams.
• Ability to manage job allocation, workshop workflow, productivity, and quality.
• Strong communication, teamwork, and problem-solving abilities.
• Good planning and organisational skills.
• Customer-oriented mindset with a strong focus on quality and timely delivery.