Wellness KidzHub Coordinator

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Wellness & KidzHub Coordinator to manage the daily operations of the health club and kids area. This role involves creating engaging experiences for children, maintaining fitness equipment, and providing exceptional customer service. Candidates should have a high school diploma, some experience in hospitality or childcare, and a friendly, energetic personality. The position is full-time with no remote work options, based in a vibrant, diverse team environment.

Qualifications

• Prior experience in a hotel kids club, daycare, or gym is a plus.
• CPR and basic First Aid certification.
• Friendly, energetic and service-oriented personality.
• Enjoys working with children and guests of all ages.

Responsibilities

• Oversee day-to-day operations of the health club and fitness center.
• Maintain equipment and ensure a safe environment for guests.
• Create engaging activities for children in the kids club.
• Manage member registrations and track usage of health club services.

Skills

Customer service

Teamwork

Communication

Creativity

Education

High school diploma or vocational training

Job description

As a Wellness & KidzHub Coordinator you will support the day‑to‑day activities of the hotels health club and kids area. You’ll assist with fitness center upkeep, help guests with basic wellness needs and create fun, safe and engaging experiences for children. This is a hands‑on energetic role ideal for someone who enjoys working with both adults and kids in a hospitality environment.

• Oversee the day‑to‑day operations of the health club and fitness centre.
• Maintain equipment, provide exceptional customer service and ensure a safe and welcoming environment for all guests.
• Work closely with health club members and other Heartists to deliver a high‑quality fitness experience.
• Greet members, answer inquiries and provide information on health club services and offerings.
• Maintain a friendly, welcoming and professional atmosphere for all members and guests.
• Manage member registrations, memberships and renewals.
• Track attendance, monitor usage of health club services and report trends to management.
• Assist with budgeting, inventory and ordering equipment or supplies for the fitness centre.
• Address member concerns or feedback promptly and professionally.
• Ensure the cleanliness and organization of the health club, including fitness equipment, changing rooms and common areas.
• Monitor the condition of fitness equipment and schedule regular maintenance or repairs as needed.
• Ensure the facility complies with all health, safety and sanitation standards.
• Schedule shifts and ensure adequate coverage for health club operations.
• Manage and oversee the daily operations of kids club programs and operations.
• Create engaging activities ensuring the safety and wellbeing of all children and guests and fostering a positive and fun environment for families.
• Work closely with guests, Heartists and management to ensure the highest level of service and satisfaction.

Qualifications

• High school diploma or vocational training in hospitality, childcare, fitness or recreation.
• Prior experience (internship, volunteer or part‑time) in a hotel kids club, daycare or gym is a plus.
• CPR and basic First Aid certification.
• Friendly, energetic and service‑oriented personality.
• Enjoys working with children and guests of all ages.
• Good communication and teamwork skills.
• Basic knowledge of health, wellness and safety practices.
• Creative and enthusiastic, especially when leading kids activities.
• Flexible with schedule; available for weekends and holidays.

Additional Information

• Your team and working environment: Diverse, young and vibrant team.
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Remote Work

No

Employment Type

Fulltime