Warehouse Supervisor

Etihad Rail Operating Companies; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

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Job summary

Etihad Rail Operating Companies is seeking a Warehouse Supervisor to oversee daily warehouse operations, ensuring efficient receipt, storage, inventory control, and dispatch of goods. You will lead a team to meet service and productivity targets while maintaining safety and housekeeping standards.

The role focuses on achieving operational KPIs, coordinating with logistics teams, and maintaining accurate records.

Qualifications

• Bachelor’s or Diploma in Logistics, Supply Chain, or related field.
• Certification in Warehouse Operations or Inventory Management is a plus.
• Minimum 3–5 years in warehouse operations with 1–2 years in a supervisory role.

Responsibilities

• Oversee day-to-day warehouse operations including receiving, storage, picking, packing, loading and dispatch.
• Monitor inventory movements and ensure stock accuracy via cycle counts and reconciliations.
• Allocate tasks and manage warehouse staff for operational efficiency and productivity.
• Ensure compliance with warehouse procedures, policies and safety regulations.
• Coordinate with logistics, transportation and operations teams to move goods on time.
• Monitor equipment and report maintenance needs.
• Investigate discrepancies and implement corrective actions.
• Maintain accurate records and prepare daily/weekly/monthly reports.
• Optimize space utilization and support continuous improvement initiatives.
• Conduct training, coaching and performance reviews for staff.
• Maintain housekeeping standards across the warehouse.
• Support management in achieving KPIs and service targets.

Skills

Leadership

Planning & organization

Problem solving

Communication

Excel proficiency

ERP/WMS knowledge

Safety standards

Prioritization

Education

Diploma/Bachelor’s in Logistics

Warehouse Operations certification

Tools

ERP systems

WMS

Job description

The Warehouse Supervisor is responsible for overseeing the day-to-day warehouse operations, ensuring the efficient receipt, storage, inventory control, and dispatch of goods. The role focuses on maintaining a safe working environment, achieving operational targets, ensuring inventory accuracy, and supervising warehouse personnel to meet service and productivity standards.

• Supervise daily warehouse activities, including receiving, storage, picking, packing, loading, and dispatch operations.
• Monitor inventory movements and ensure stock accuracy through regular cycle counts and stock reconciliations.
• Allocate tasks and manage warehouse staff to ensure operational efficiency and productivity.
• Ensure compliance with warehouse procedures, company policies, and safety regulations.
• Coordinate with logistics, transportation, and operations teams to ensure timely movement of goods.
• Monitor warehouse equipment and report maintenance requirements.
• Investigate inventory discrepancies and implement corrective actions.
• Maintain accurate operational records and prepare daily, weekly, and monthly reports.
• Optimize warehouse space utilization and support continuous improvement initiatives.
• Conduct employee training, coaching, and performance monitoring.
• Ensure housekeeping standards are maintained throughout the warehouse.
• Support management in achieving operational KPIs and service level targets.

Academic Qualifications:

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
• Certification in Warehouse Operations, Logistics, or Inventory Management is an advantage.

Experience:

• Minimum 3-5 years of experience in warehouse operations.
• At least 1-2 years in a supervisory or team leader position.
• Experience in inventory management, stock control, and warehouse processes.
• Familiarity with ERP systems, Warehouse Management Systems (WMS), and inventory reporting tools.
• Experience working in logistics, distribution, manufacturing, or supply chain environments is preferred.

Skills & Competencies:

• Strong leadership and team management skills.
• Good planning, organization, and workload prioritization abilities.
• Strong problem-solving and decision-making capabilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Working knowledge of ERP and Warehouse Management Systems (WMS).
• Understanding of warehouse safety standards and operational best practices.
• Ability to work under pressure and manage multiple priorities.