Waitress – Premium Dubai Hospitality & Local Flavors

AccorHotels Middle East; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Grand Mercure Business Bay in Dubai invites applications for a Waitress position. The role emphasizes delivering refined, culturally immersive dining experiences, with a storyteller approach to Dubai’s local flavors.

You will provide courteous, efficient F&B service, maintain high hygiene and safety standards, and ensure guest satisfaction in a premium environment. Requirements include minimum 1 year of hospitality experience, excellent English communication, and familiarity with HACCP and Dubai

Qualifications

• Excellent English communication, written and verbal.
• Genuine passion for guest service and cultural sensitivity.
• Familiarity with Dubai food safety regulations and HACCP principles.
• Ability to stand for extended periods and work rotating shifts including evenings, weekends and holidays.

Responsibilities

• Provide courteous and professional service at all times, anticipating guest needs and fulfilling requests.
• Demonstrate knowledge of menu items, especially local dishes, to recommend pairings and enhance the guest experience.
• Ensure accuracy of orders, including side dishes, sauces, and dietary requirements.
• Deliver welcome fruit baskets and beverages to guest rooms per hotel standards.
• Handle billing and transactions in accordance with hotel policies.
• Maintain table settings, ensure cleanliness and readiness for the next service.

Skills

English proficiency

Guest service oriented

Cultural sensitivity

HACCP familiarity

Arabic speaking (advantage)

Education

High School Diploma or Hospitality/F&B training

Job description

Grand Mercure Business Bay in Dubai invites applications for a Waitress position. The role emphasizes delivering refined, culturally immersive dining experiences, with a storyteller approach to Dubai’s local flavors.

You will provide courteous, efficient F&B service, maintain high hygiene and safety standards, and ensure guest satisfaction in a premium environment. Requirements include minimum 1 year of hospitality experience, excellent English communication, and familiarity with HACCP and Dubai