Heartist Waitress - Premium Dubai Hotel Dining

Accor; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Grand Mercure Business Bay in Dubai is seeking a professional Waitress to deliver a refined, culturally immersive dining experience in a premium hotel setting. You will be the storyteller of Dubai's local flavors, ensuring guests feel welcomed and cared for from arrival to departure.

Provide courteous, efficient service; knowledge of local and regional dishes; and strict adherence to hygiene and safety standards.

Qualifications

• Minimum 1 year of experience as a Waitress/Waiter in a hotel or reputable restaurant (4-5 star establishment preferred).
• Excellent communication skills in English (written and verbal).
• Familiarity with HACCP principles, personal hygiene standards, and Dubai food safety regulations.
• Ability to stand for extended periods and work rotating shifts, including evenings, weekends, and public holidays.
• Arabic speaking is a distinct advantage.

Responsibilities

• Provide courteous and professional service at all times.
• Demonstrate knowledge of menu items and dietary options to suggest pairings.
• Prepare and serve beverages; maintain proper table settings and presentation.
• Ensure accurate billing and handle cash/card payments per policies.
• Maintain cleanliness of service areas and uphold hygiene standards.

Skills

Communication

English fluency

Guest service

Hygiene awareness

Stamina

Education

High School Diploma or Hospitality/F&B training

Job description

Grand Mercure Business Bay in Dubai is seeking a professional Waitress to deliver a refined, culturally immersive dining experience in a premium hotel setting. You will be the storyteller of Dubai's local flavors, ensuring guests feel welcomed and cared for from arrival to departure.

Provide courteous, efficient service; knowledge of local and regional dishes; and strict adherence to hygiene and safety standards.