Waiter/Waitress

The Cove Rotana Resort; Ras Al Khaimah; On-site; AED 24,000 - 30,000; Full time

Job summary

The Cove Rotana Resort in Ras Al-Khaimah is seeking proactive Waiters/Waitresses to join our hospitality team. You will take orders, serve food and beverages, and ensure guests have an outstanding dining experience.

You must have excellent customer service, strong communication, and the stamina to work in a fast-paced environment. Flexibility to work shifts, including weekends and holidays, is essential.

Qualifications

• Proven experience as a waiter/waitress or in a similar role.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Attention to detail.
• Flexibility to work in shifts, including weekends and holidays.
• Physical stamina to stand and walk for long periods of time.

Responsibilities

• Greet and seat customers in a friendly and professional manner
• Take food and drink orders from customers
• Relay orders to the kitchen staff and ensure timely delivery of food
• Serve food and beverages to customers
• Ensure customer satisfaction by checking on them regularly and addressing any issues or concerns
• Process payments and operate the cash register
• Maintain cleanliness and hygiene in the dining area
• Assist in setting up for special events or functions

Skills

Excellent customer service

Strong communication

Attention to detail

Multitasking abilities

Team player

Knowledge of menu items

Ability to handle cash transactions

Cleanliness and hygiene standards

Problem-solving skills

Job description

Job Description

We are looking for proactive and customer-oriented individuals to join our team as Waiters/Waitresses. The primary responsibility of this role is to provide excellent customer service by taking orders, serving food and beverages, and ensuring customer satisfaction.

This position is based at The Cove Rotana Resort!

Job Responsibilities

• Greet and seat customers in a friendly and professional manner
• Take food and drink orders from customers
• Relay orders to the kitchen staff and ensure timely delivery of food
• Serve food and beverages to customers
• Ensure customer satisfaction by checking on them regularly and addressing any issues or concerns
• Process payments and operate the cash register
• Maintain cleanliness and hygiene in the dining area
• Assist in setting up for special events or functions

Candidate Requirements

• Proven experience as a waiter/waitress or in a similar role
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Attention to detail
• Flexibility to work in shifts, including weekends and holidays
• Physical stamina to stand and walk for long periods of time

Skills

Excellent customer service skills

• Strong communication abilities
• Ability to work well under pressure
• Attention to detail
• Multitasking abilities
• Team player
• Knowledge of menu items
• Ability to handle cash transactions
• Cleanliness and hygiene standards
• Problem-solving skills