Outlet Cashier

Rotana Hotels; United Arab Emirates; On-site; AED 33,000 - 60,000; Full time

Job summary

Rotana Hotels at The Cove Rotana is seeking an Outlet Cashier to manage cash transactions with guests and operate the POS system. You will greet customers, process payments, issue receipts, and maintain organized checkout areas to ensure a smooth guest experience.

The role requires accuracy, strong math skills, and a customer-focused attitude to support high service standards at our UAE property.

Qualifications

• High school diploma or equivalent.
• Prior cashier experience in a customer-service environment.
• Strong math and currency handling skills.
• Excellent communication and time management abilities.

Responsibilities

• Handle cash transactions with customers using cash registers.
• Scan goods and collect payments.
• Issue receipts, refunds, change or tickets.
• Redeem stamps and coupons.
• Resolve customer complaints, guide them and provide relevant information.
• Greet customers when entering or leaving the establishment.
• Maintain clean and tidy checkout areas.
• Keep reports of transactions.
• Bag, box or wrap packages.
• Pleasantly deal with customers to ensure satisfaction.

Skills

Cash handling

Customer service

Cash register

Time management

Education

High school diploma

Tools

POS system

Cash register

Job description

Summary:

We are seeking an Outlet Cashier to handle all cash transactions accurately and efficiently at our establishment. The Outlet Cashier will be responsible for processing payments, providing excellent customer service, and maintaining a clean and organized workspace.

The position is based at The Cove Rotana.

Job Responsibility:

• Handle cash transactions with customers using cash registers
• Scan goods and collect payments
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the establishment
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction

Candidate Requirements:

• Proven work experience as a Retail Cashier or similar role in a customer service environment
• Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills
• High school degree