Waiter/Waitress

RIXOS; Ras Al Khaimah; On-site; AED 22,000 - 45,000; Full time

Job summary

Rixos Al Mairid Ras Al Khaimah is seeking a Waiter/Waitress to deliver warm, professional food and beverage service and create a welcoming experience for every guest. You will follow the resort's service standards and work closely with the team to keep the outlet running smoothly.

The role requires flexible, rotating shifts and the ability to adapt across different outlets. Diploma or degree in Hospitality is preferred, with strong communication and a guest-focused approach.

Qualifications

• Diploma or degree in Hospitality or a related field is preferred.
• Previous food and beverage service experience in a four or five-star hotel is an advantage.
• Good knowledge of food and beverage service, with the ability to recommend menu items and upsell.
• Strong communication skills and a friendly, guest-focused approach.
• Understanding of food safety, hygiene, and health and safety standards.

Responsibilities

• Welcome guests, answer enquiries and build positive relationships through attentive service.
• Know the food and beverage menu, recommend suitable options and upsell.
• Complete opening and closing duties and keep the outlet clean, organised and ready for service.
• Respond to guest concerns promptly and refer unresolved issues to the Team Leader for follow-up.
• Monitor supplies, minimise waste and assist with operating equipment inventories.
• Follow food safety, hygiene, health and safety procedures and participate in required training.

Skills

Guest service

Upselling

Communication

Teamwork

Food safety

Education

Diploma or degree in Hospitality

Job description

As a Waiter Waitress at Rixos Al Mairid Ras Al Khaimah you will provide warm professional food and beverage service while creating a welcoming experience for every guest You will follow the resort s service standards and work closely with the team to keep the outlet running smoothly

Key responsibilities

h3 Welcome guests answer enquiries and build positive relationships through attentive service Know the food and beverage menu recommend suitable options and identify opportunities to upsell Complete opening and closing duties and keep the outlet clean organised and ready for service Respond to guest concerns promptly and refer unresolved issues to the Team Leader for follow-up Monitor supplies minimise waste and assist with operating equipment inventories Follow food safety hygiene health and safety procedures and participate in required training

Additional Information

We are much more than a world leader We are 240 000 hoteliers with the same shared passion for welcoming We take care of millions of guests in our 4 100 addresses and on our digital platforms As an operator and franchisor HotelServices owner and investor HotelInvest we invest all our energy into making a Feel Welcomea resonate as the finest hotel promise From luxury to economy and in every corner of the globe AccorHotels 20 brands meet all the needs of business and leisure travelers seeking comfort attention and high-quality services Our Brands include -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -SwissA tel -Novotel -Suite Novotel -Mercure -Thalassa sea amp spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1

Flexible to work rotating shifts

weekends and public holidays as required by operational needs Able to adapt to different food and beverage outlets and support other areas of the hotel when required Maintains a professional appearance and a high standard of personal hygiene Demonstrates teamwork professionalism and a friendly guest-focused approach Committed to maintaining a clean organised workplace and following food safety hygiene and health and safety procedures Willing to attend training and continuously develop knowledge of the menu and service standards

Diploma or degree in Hospitality or a related field is preferred. Previous food and beverage service experience in a four or five-star hotel is an advantage. Good knowledge of food and beverage service, with the ability to recommend menu items and upsell. Strong communication skills and a friendly, guest-focused approach. Understanding of food safety, hygiene, and health and safety standards.